• Posting Payroll

    Our payroll period is 5.9.22 - 5.22.22. Payday is 5.27.22. After we are done with payroll, we post payroll. Our GL manager stated that there are unposted items. Can we run a repost? Before our next payroll pay date?
  • Canada Payroll 7.3 - Calculate Payroll Error

    We have a client that is getting an error running calculate payroll. It does calculate , but at the end a message pops up: An error has occurred during the processing of Calculate Payroll. The error returned was 1. The operation being performed was…
  • We don't pay Overtime rate on PTO. How can we get Sage 300 Payroll to deduct PTO hours from OT calculations?

    Like most companies, if an employee has over 40 hours solely due to PTO (vacation, holiday, sick, etc..) in a given week, we do not apply the overtime rate to the hours over 40. However, we can't find a way to get Sage Payroll to not factor in the…
  • 2021 Second Quarter 941 - can not get rid of worksheet 1

    We are working on our second quarter 941. It appears when we type in a number on line 21 the system created worksheet 1. Worksheet 1 is for covid wages prior to April 1. We do not have any wages prior to April 1 that we need to declare on this worksheet…
  • EFT Payroll Reconciliation - HELP!

    I have had success setting up our EFT Payroll (Orchid) with Sage 300. However, when I go to reconcile my bank through an OFX statement the bank has processed the payroll as a full total withdrawal and of course, on the Sage side, it sees the individual…
  • Box 52 Pension Adjustment not showing up on the T4

    We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…
  • Work Force Analyzer hangs in startup

    I have a client that replaced their workstation and now they are unable to run the Work Force Analyzer. We installed the latest updates of Sage 300 payroll and the Work Force Analyzer, but when they launch the program we see a message Connecting to Sage…
  • Payroll Transaction history and the ROE

    We have a client that noticed that the entries she is doing in history to update hours for employees are not being reflected in box 15C of the ROE. They are using the latest payroll tax updates and running version 2020.
  • Q4 2020 Canadian Payroll tax update

    Can anyone confirm how the amounts in Boxes 57 to Box 60 are accumulated? Does the form use Pay Period End Date or Pay Date for inclusion? Client is questioning the amounts and saying they are calculated wrong. I looked at the CRA website and the example…
  • EMP501 Reconciliation cents versus no cents

    The file from VIP which is been imported in Easyfile; the EMP501 recon is rounding the PAYE, SDL and UIF at the total liability and total tax certificates, but the values at the top of the EMP501 which is being imported from SARS show cents. This cause…
  • How does Sage 300 handle the CPP 3500 exemption

    I am working with someone that is new to Sage 300, but not new to Payroll. They have payroll setup, and we are trying to match the calculations from the other system (Sage 50) to Sage 300. We have entered all of the employees, and also entered their…
  • Sage 300: COVID-19 Legislation

    This forum post will be updated when there is legislation that impacts your Sage 300 product. United States: Sage 300 U.S. Payroll Update Sage 300 U.S. Payroll tax update (Q4 SR1 2020) is available Sage 300 U.S. Payroll: Update available for…
  • Sage 300 Payroll: H.R. 6201 Families First Coronavirus Response Act & Canada Temporary Wage Subsidy for Employers

    H.R. 6201 Families First Coronavirus Response Act & Sage 300 U.S. Payroll The Families First Coronavirus Response Act, which includes the Emergency Paid Sick Leave Act and the Emergency Family and Medical Leave Expansion Act, takes effect in the U.S…
  • Sage is reviewing U.S. & Canadian economic response plans

    In the United States, legislation has been passed – H.R. 6201 "Families First Coronavirus Response Act" – to provide emergency supplemental appropriations and support to people during the COVID-19 pandemic. To read the full bill click here . The Government…
  • Sage 300 U.S. Payroll Tax Update (Q1 2020) is available

    What’s new in Sage 300 U.S. Payroll 7.3H (Q1 2020) State and local legislative updates For more detailed information about the update, see the Release Notes . Download and install this update Important: If you use third-party products that…
  • Weird Sage 300 US payroll rounding

    Sage 300 2019 PU2 + UP73A PU18 + UT73G PU1 We found a rounding error in the payroll pre-check register. A time card was entered for 15 hours @ 62.2743 = 934.1145 Normal round would give 934.11 but the pre-check register shows to 934.12 Yeah I…
  • CPP Not calculating

    Starting in 2020 our Status employees will be paying into CPP - I have added the CPP tax code to their Employee Profile under the Taxes tab - just ran a pre-cheque payroll register to see if it was calculating and it's not. Any suggestions ? The non-status…
  • PR - Non-resident alien FWH additional tax

    Is there a Payroll formula that will automatically calculate the additional federal withholding tax for an employee that is a NRA? Or some easy way of adding the additional tax each pay period?
  • How to enter TD1 in payroll

    We're stuck on how to enter a new TD1. We have the basic amount ($12069) and the employee filled out $10150 for Tuition amount. If we put the amount $10150 as TD1 - Tuition and Edu in Sage 300, is the amount on "TD1-Total Tax Credit" in Sage (12069+10150…
  • Sage CRM - Twice-weekly "Drop-in-Surgery"

    David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…
  • Pension Adjustment does not hold cents amount

    Hi all, Anyone having issues with the T4 Pension Adjustment Amounts rounding to the nearest dollar? I've looked on Sage's Knowledge Base and it seems that Sage 50 clients are also having the same issue.
  • 401K Safe Harbor

    Does anyone use a formula to calculate the matching for a Safe Harbor plan? We are changing our plan type and I would LOVE to not have to do the math for the IRS mandated matching for Safe Harbor.
  • Replacing a lost payroll check in Sage 300C 2017

    I have an employee that lost their payroll check and I need to replace it. What is the easiest way to do that?
  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…
  • Payroll Wage garnishment

    Client using Sage 300 version 7.2 US Payroll. They need to set up a garnishment for an hourly employee where: 1. Gross earnings are entered for the pay period (bi-weekly) 2. Amounts withheld such as USFIT, USSS, USMED are deducted to provide a disposable…