Has anyone experience with the Sage 100 client it just kicks you off and closes application? I has happened to me in the past and today I've been kicked out with no warning or error. 

Just looking how to troubleshoot if it keeps happening today...

Running Sage 100 Cloud 2019. I have not previously used Fixed Assets.  When I try to run it a message tells me it isn't installed but it is in the list of installed modules in Company Maintenance.  I can't find a phone number or website to get help…

Our ticket was closed and stated resolved but it has not been resolved.  We were told there was a software glitch that needed to be fixed. how do we contact SAGE to see how close they are to getting this batch sent out.  This is causing us huge trouble…

We are experiencing extreme lag when posting Journal and Daily Transaction Registry. This has slowed significantly in the last couple of months and would seem to be tied to Paperless / Adobe PDF. Our Test Company environment without paperless office is…

I have two clients that are experiencing random issues with the DTR hanging. It shows the progress bar and the green bar just keeps going. If I kill the task, I can go to the Daily Transaction Register on the Main Menu and it runs fine with no error.…

Version 7.0.4 Sage 100

Use Check maintenance to select invoices.  Pick a vendor and enter 3 invoices to pay.  All are selected and the total of three is at bottom of screen,  Go to print a check and only 1 or 2 of those invoices are on check. 

Realized just…

How often are you losing invoices while doing cash receipts and having to run the ARWAR4 utility? It is frustrating and I feel like I am having excessive cash receipt errors. 

Voided checks filled up check history in updating manual checks register producing error 16 file full. Sage 2021.

Reason-Owner decided to use the expanded check number to prefix the division to the previous check number sequence creating millions of voided…

So this happened to 2 machines today.  Multiple displays, log into Sage 100c, and no windows open.  You can see the icon in the task bar.   Old fix, change display and only open on primary monitor worked on one machine.

For the other machine nothing is happening…

With the changes made re the ARWAR4 issue, Cash Receipts is acting differently.  Most clients will not notice, but I have one client who has a boatload of invoices per customer and sees this when loading the invoices

Unfortunately, even when they say…

We have a client that just moved their Sage 100 2021 Standard to a Hosted environment.  When clicking on the Credit Card/ACH button in Customer Maintenance, it takes 2 to 3 minutes to open up.  Does anyone have a clue on why this process would have slowed…

When we updated to version 2021, the positive file was no longer correct.  Instead of displaying 5 zeroes and our 5 digit check number, it displayed 9 zeros and the first number of the 5 digit check number.  Installed update today, which was supposed to…

When I try to open SAGE i get the following message: A Business Desktop has already been started for this workstation. I have restarted my computer twice. This seems to be happening to all of our desktops that have SAGE on them.

Any suggestions??
Thanks…

I have seen this twice now in the last two weeks from the same client.  I know how to fix it but I'm curious as to what is going on.  Could find nothing in the knowledgebase.

Both instances were in a RDP environment.

The program launches and you get…

Hello All,

Does anyone have an issue with performance with just navigating menus, etc with Sage 100 when migrated to SQL? Just doing something simple like opening "Company Maintenance" can take up to 30 seconds. The SQL Server itself and the Sage host…

We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks!  The first time was resolved by the business owner via a hold time of over two hours.  What is going on?  Permanent solution please…

v2019 Windows 10 build 1809 or newer 1809 or 1903.  Customer, vendor, item maintenance,  Create a memo and add an Excel .xlsx attachment.  Save the memo then open the memo and double click on the attachment.  It won't open.  I brought this issue to Sage…

My client's biggest headache is that he can't connect to his on-premise Sage 100 through their internal wi-fi or at home through a VPN.  It is so slow, it doesn't work. He wants to know if Sage 100c would make this connection possible? I told him…

We are running Sage 100C, 2016 Premium.   We have just noticed that customers are disappearing from Sage 100.  Their customer numbers are gone in Sage 100, but we can still see the customer number in Sage CRM.   We aren't sure exactly when this started to…

Does anyone use the Estimated Cash Flow Analysis Report?  I ran this report, but immediately realized it cannot be correct because it was factoring in a negative balance from a bank account that was closed years ago.  Any suggestions on this or alternate…

Error 27: Unexpected or incorrect WEND, RETURN, WITH or NEXT. Line 02006, 00040, & 00125
Error 11: Record not found or Duplicate key on write. Line 00188

AR_REMOVEZEROBALINVOICES_UI

Customer received this error while trying to remove old AR invoices…

I have a date that I have added to the SO panel.  When I add the date and click accept, sometimes the information "saves" and sometimes it drops off. 

Has anyone experienced this happening to them? 

Any help will be greatly appreciated. 

Problem signature:

  Problem Event Name:                      BEX

  Application Name:                           pvxwin32.exe

  Application Version:                        9.60.14.0

  Application Timestamp:                  59bb97cb

  Fault Module Name:                        dtsh.dll

  Fault Module Version:                     6.1.7600.16385

  Fault Module Timestamp:               4a5bc8ec

  Exception…

Because of the high volume of data in our  invoice history detail table, many reports that use this table take forever to run.  We know we can use the purge utility to purge older invoices (after making a good backup company), but we often need to look…

Following an upgrade AP unit prices sometimes freeze why?  Must be un-received and re-received back into inventory at correct price.  What causes this?