• Salesperson Commission Report recognizing Bad Debt Writeoffs

    When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?
  • Accounts Receivable credit hold

    Is there a report that will provide a list of all customers on credit hold?
  • How do I process a return in Accounts Receivable?

    How do I process a return in Accounts Receivable?
  • How to handle overpayment

    Hello all, A customer overpaid on a check for three invoices. They want to short pay a future invoice due to this. How can we create a credit to apply to a future short paid invoice? Thanks! D.
  • credit limit exceeded calculation

    The current calculation for the credit limit exceeded calculation includes open invoices, open sales orders, and closed sales orders. How do I change it to not included closed sales orders?
  • How to apply multiple checks to one AR invoice in same deposit?

    I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…
  • Customer short paid freight

    1. What do I do if a customer short pays freight? 2. How do I write off the amount not paid? 3. Do I need to associate something with a GL account? Thanks!
  • Error message when posting credit cards to a sales order

    I am incurring an error when trying to post a credit card to a sales order - File "memory" not found. Anyone know what this is about and how to resolve it? Sage MAS 90 4.50.2.0
  • Security Roles by division

    A client of ours claims that when she worked in MAS at a previous employer that she was able to restrict people from accessing different divisions from within AR and AP. Of course, she can't duplicate this trick now and I have never done this. Is anyone…
  • How can we use PayPal on SO Invoice Payments?

    Sage 100 2014 in a modest distribution operation. Some customers require to pay invoices through Paypal and Amazon. We used to be able to "fake" this by setting it up as a PayPal 'credit card" and then use an expired credit card number to input for that…
  • Accounts Payable to Accounts Receivables Cash Receipts

    I know there is the AR => AP function for this, but not an AP => AR. We have clients that are both Vendors and Customers. Lets say as a Vendor, we need to pay Invoice 0001 totaling $100 to them. Lets say they are also a Customer and they need to…
  • Importing data from excel to generate A/R invoices and Sales

    I am only familiar with the surface level of Sage products therefore, how can I use data that is in an excel format and import it into AR to generate invoices? We are currently putting the information into excel and than retyping item codes and descriptions…
  • Prepayments double counting?

    I recently discovered that you can enter pre-payments from customers through Manual Check and Payment Entry. But, when we create the invoice, using the same number as the PrePayment, it looks like it is double counting it and the customer looks as though…
  • Purging Paid Invoices from Accounts Receivable

    My client has several customers that have accumulated close to 3,000 invoices since 2011. When looking up Invoices in Customer Maintenance, it can take several minutes to accumulate all of the old invoices before allowing you to click the Search for Open…
  • How would I view scanned PoD, scanned cust. PO, SO, and invoices in one location?

    In the AR Module > Customer Inquiry > Invoices Tab > Paperless Viewer button... Here I am able to view PDFs of invoices and sales orders. I was wanting to know how would I be able to setup and view scanned "Proof of Delivery" and scanned customer PO…
  • Data Dictionary

    I'm helping one of our corporate affiliates convert from Sage 100 to a different software package and am trying to get a grasp on the data layout by looking at the tables but am not getting too far very fast. I'm used to the Sage500 product which has…
  • Undeposited Funds account

    Would like some help in activating "undeposited funds". Does anyone have experience with this?
  • Sage Intelligence v Biznet

    My company uses FRx. I am looking for a replacement, but I have no experience with these tools. I am aware of Sage MAS Intelligence, which was really pushed at Sage Summit, but I understand there is also a product called Biznet. What are the advantages…
  • Ship date won't print on sales invoice

    When I create invoices from sales orders through the Invoice Data Entry screen, I update the Ship Date field to the actual ship date but the ship date field on the printed invoice is blank. How do I make the ship date print on the sales invoice?
  • How to change all AR sales tax codes to the default sales tax code

    I would like to change all our AR customers to the default sales tax code. Under AR/Utilities/Global Customer Field Change/Main, there is an option listed to do just that, but it is grayed out. Must I select something else to make it available? We have…
  • Applying check from Vendor

    We overpaid a vendor and they are sending us a check for the credit amount reflected in MAS 200. How do I receive the check into MAS for the credit in the AP Module from a Vendor? Or how do I move credit balance from AP to AR module? This is a new situation…