Sage 100

A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.

We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…

I recently discovered that you can enter pre-payments from customers through Manual Check and Payment Entry. But, when we create the invoice, using the same number as the PrePayment, it looks like it is double counting it and the customer looks as though…