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  • Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • Sage 300 CRE Change Order Doubling Total

    I have 3 users that are creating change orders in Sage Construction Management (all on the same project) and when they are passed along to Sage Job Cost the change order total is somehow doubling. This only affects positive change orders. Is there something…
  • Fix Prior Year Retained Earnings

    Recently closed out fiscal year 2023 in the GL Module and our income posted to the incorrect retained earnings account. How would I reverse this post the earnings to the appropriate GL account?
  • Write off retainage

    I am trying to write off part of a retainage invoice as uncollectible. I was using adjustment type "write off" but I can't seem to get it to come out correctly. It is not adjusting the balance. Suggestions?
  • fixed assets

    First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • RETURN AND ALLOCATIONS

    I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…
  • Zero checks - how to clear

    I have retainage owed to a subcontractor, and now given a backcharge against their contract, which zero's out what I would have paid them in retainage. How do I make it disapear from the payment selection. I've tried to print a zero $ check, but Sage…
  • Voluntary Term Life premium

    We offer optional life insurance on a payroll deduct, post tax. Tax withheld then premium taken. We learned an employee was paying a premium on a policy that wasn't active. We no longer use that company (sine 7/1/22) we are giving those premiums back…
  • Is there a way to delete or change a commitment change order that has been approved?

    Trying to delete a commitment change order that has been approved and it is now grayed out. Is there a way to change from approved to pending or even deleting it? Thanks.
  • Why did the percent complete change on my invoice?

    Why did the percent complete change on my invoice in billing after I voided the original invoice and tried to create it again? An contract based invoice was generated in Billing and it was incorrect. I voided he invoice but when I went to generate a new…
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • Adjusting journal entries for previous years

    Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…
  • Can I make adjusting entries after closing the period?

    I need to close December to start working on January, but our tax dept is going to have adjusting entries that I will need to post in December.
  • Reopen a Completed PO

    Is there a way to allow non-Admin Sage 100 users the ability to Re-Open Completed PO's? Quite often we get late Invoices or additional quantity received after the PO has automatically been changed to Completed status, due to 10% Completion rule or that…
  • Vacation accrual adjustment for 2022 after the calendar year end is rolled over and T4's have been filed

    Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…
  • Marking Invoices with a Negative Net as Paid

    We have a sitution where the total we owe a Vendor is a negative amount.(The net of some positive invoices and a large credit invoice) The vendor issues us a credit check for the total. But I cannot apply that check to those invoices. So now the invoices…
  • Physical Count Situation

    Hey All, I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry , but I want to elaborate a bit to see if I can find the…
  • Uncommon Payroll Deduction

    I have an employee that was issued a payroll check back in 11/2014, and it was lost. The owner decided not to stop payment and reissue, she just had me reissue another payroll check. Understandably, this employee is the most trustworthy individual on…
  • Unable to delete a PO

    Hello everybody, need your help here. First, I'm using Sage 50 Quantum 2013. So here's the problem ; I'm trying to flush 2 PO out of our system but they don't want to go. Here's the error I get : "Sage 50 can not find the stock part of this transaction…