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  • Contact Field when entering a slip

    I am currently using an old version (Sage Timeslips 2018). Some how, when trying to enter expense OR time, when I get to the "Client" drop down list to choose a client name, the columns have switched, therefore, what used to be the first column of my…
  • Search Accounts and Cheque Number

    Hi When I search Items in Sales Invoice or Purchases Invoice Window it searches but when I search Accounts it opens another window in which it shows search by Number or Name which took too much time to select in each entry. Is there any way to search…
  • CPP2

    I have an employee who reached maximum on the first threshold of CPP - but the system didn't deduct anything from CPP2. If i create a pay for the next period, it starts deducting from CPP2. Should these deductions appear at the same time on the paycheque…
  • Vendor Correction Help

    Hello Last month I entered an ach payment under vendor ABC and it should have been under vendor AABC and I'm not sure how to correct it. The payment is made via ACH and is entered into Sage by creating a payment and posting the batch from there. Vendor…
  • Booking in error - where adjusting in Sage does not adjust in components

    Hi, We have noted that where transferring finished goods into stock and an error has been made, adjusting out the finished goods stock code it does not show that components are booked back into stock only that of the finished good. How can this be…
  • How do I cancel outstanding sales order for undespatched items where part fulfilled so that order can be completed

    Hi, We have lots of historic orders where part of the order is showing as outstanding. I need to amend the order so that these are removed/adjusted to the only show items as fulfilled and so that I can complete orders. Many thanks
  • Sage X3 as a CMMS (Computerized Maintenance Management System)

    With the recent inclusion of the Preventative Maintenance module to X3 it seems to me that X3 is now ticketing all the boxes that organizations would want to see when purchasing a CMMS system. Based on my research prospects that are looking for a CMMS…
  • Back-to-Back order function grey out in Sales Order Screen

    Hi everyone, I got an issue where I was unable to create B2B order in sales order screen as the option is grey out I have checked my product setup and It has the 'back-to-back order' ticked However, I am able to use the Back-to-Back order function…
  • Bank Reconciliation

    What is the procedure to conduct bank reconciliation for a single month. Thanks.
  • Reconciliation

    I removed some transactions from a reconciliation. I need to reconcile them again. How do I do this?
  • Payroll Income Missing in Cheque Details

    Hello, I have set up my payroll, entered all the linked accounts, finished the history, etc. but when I open the paycheque or payroll run the income field does not let me enter info. I am unsure why. thank you,
  • Stocks : ce message d'erreur apparaît : Vous avez entré une valeur qui est assignée à un autre enregistrement...

    Stocks : lorsque j'ajoute un nouveau stock, ce message d'erreur apparaît : Vous avez entré une valeur qui est assignée à un autre enregistrement...peu importe le numéro du stocks, ce message apparaît. J'ai fermé et réouvert l'ordinateur. Depuis 3 jours…
  • Cancelling an order to which a prepayment was applied

    I generated a Sales Order. Product was not received. I received a deposit on that order from the client and I recorded that deposit as a prepayment to her account. Client now wants to cancel the order and receive a return check. Since product has not…
  • Certified Payroll

    I would like to setup payroll and job cost to produce weekly reports for our current Davis Bacon job. What is the process to do this?
  • login

    I tried to set-up myself has one of the users with Sage HR and it looked like it was all done but now when i goes to sign in it tells me password or email isn't correct. So I try the "Forgot Password" and it tells me I will receive an email but I don…
  • payroll

    I'm new at doing payroll for my company. We have piece work that I need to add to some employees how do I add the piece work amounts, so it shows up as a separate line showing piece work?
  • Hide Line Item on Tax Invoice

    I would like to hide a line item on a tax invoice. We work much like the car repair industry. I invoice out the total service charge in one line item however I have inventory items related to the total charge and if not invoiced individually out it…
  • We dayend error "Description: Cannot read OESHCDL (3950 OEPOSTS1.C).".

    Today we dayend error "Description: Cannot read OESHCDL (3950 OEPOSTS1.C)." How to solve this? manas@up
  • Date changes Deliver by and Exp. Ship Date

    We have a client with 4 servers. On 3 of the servers in OE Order Entry, after an order has been entered a user can change the deliver by and expected ship dates in the header and the detail lines remain unchanged. One the 4th server when the dates in…
  • due date calculation query on sage x3

    Hi. If I have a purchase invoice being created in the AP/AR ledger, and the supplier is set up as 30 days payment terms from invoice date, then I am not getting what I expect to get on the calculated due date. ie if I put in an invoice date of 01/04/24…
  • Importing Time and Equipment Time from .CSV File

    Recently we have been working to get import time from 3rd party. Creating a .csv file we are able to get all the time entries in for employees. However, we are having challenges with equipment hour populating in the Equipment Detail window. Is it possible…
  • Timeslips 2016 version billing and adding discounts

    I recently started working at a small law firm that uses the 2016 version of Sage Timeslips. The person I replaced was not here when I started, so I was left to figure out how Timeslips works on my own. My question is regarding billing. Once the billing…
  • Rapprochement bancaire

    Bonjour, je voudrais effacer plusieurs transactions de ma transaction bancaire, qui ont plus de 2 ans et que je traîne chaque mois. Je voudrais les enlever de là sans affecter mon compte bancaire, quel est la façon de le faire, merci.
  • Change a Linked Account

    Hi, If after making a payroll for 2-3 month I changed a linked account to any deduction then is it possible to automatically transfer transactions from old to new linked account? Thanks, Yatin
  • Advances Account

    We are moving our development company from Quickbooks to Sage and with it we are having some challenges. For the development company we put a a good amount of charges on the books as advances for future and current projects. Then after we close on the…