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  • Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • fixed assets

    First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • returned item shows as received on PO

    I have a PO with returned item still showing as received. 15 ordered, 20 originally received, 5 returned, 15 invoiced The PO shows the goods receipts for the 20 and (5), GLs are debited and credited as expected and inventory is correct. However, the…
  • Edit PO Quantity Ordered Without Reversing Receipt of Invoice

    Hello everyone, I was wondering if it is possible to edit a PO quantity ordered in the lines tab without having to reverse the receipt of invoice. From everything I learned, I always thought we had to create a reverse receipt of invoice first, then…
  • RECEIPT OF GOODS VS P.O. VS COST DETAIL

    What would be the best way to get around the issue of receiving items at the incorrect cost? The issue we're having is that the receivers are just receiving in the items with no knowledge of cost differences on the p.o. vs the invoice we receive from…
  • RETURN AND ALLOCATIONS

    I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…
  • Purchase Order Receipt of Goods Entry Line not Appearing on Open PO

    Hello everyone, I am trying to close old POs that weren't properly received previously. We have a PO that on PO Entry/Inquiry shows the line as ordered and invoiced, but not received so the PO is considered Back Ordered. When I go into Receipt of Goods…
  • Over Invoiced PO

    There is a PO in my system where everything is completed, but it shows as a backorder and says ***over invoiced*** on the open po report. Any ideas on how to get this to a completed status? Thanks, Dan
  • How to link a purchase order to an invoice already entered through AP Invoice Data Entry.

    Greetings! What do I do when there's an open purchase order and an invoice that's been entered through the Accounts Payable instead of linking it through the Purchase Order Receipt of Invoice Entry? The method I've used involves zeroing out the invoice…
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • Adjusting journal entries for previous years

    Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…
  • Vacation accrual adjustment for 2022 after the calendar year end is rolled over and T4's have been filed

    Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…
  • Item Maintenance

    Where can I find a detailed explanation of how Item Maintenance works and what each valuation does and setting up Units of Measure? We have a terrible habit of just copying what is done for other items that have been set up in the past. I want everyone…
  • Bill of Materials and Transfers

    I just want to bounce some thoughts around. We're a manufacturing and distribution company. We are trying to take into account how many boxes we use for packing our finished goods. These finished goods are sold to our intercompany via p.o and receipt…
  • Physical Count Situation

    Hey All, I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry , but I want to elaborate a bit to see if I can find the…
  • Purchase order and invoice price discrepancy

    How does one correct an item received at the wrong price and billed at a cheaper price? The item cannot be returned as it has been used from inventory. Example: Item 1234 received at 1.80 ea, but billed at 1.65 ea.
  • Purchase Order is not transferring items to Inventory Upon receiving.

    We are experiencing an issue with our Purchase Order receipts on one particular POO we have recently received. The PO was received, but never post ed the items to our inventory. Went back to review the PO, but it is now show zero items in it, but the…
  • Uncommon Payroll Deduction

    I have an employee that was issued a payroll check back in 11/2014, and it was lost. The owner decided not to stop payment and reissue, she just had me reissue another payroll check. Understandably, this employee is the most trustworthy individual on…