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  • Application Performance

    Will inactivating or deleting assets help make the program run smoother/faster? Our database has a significant number of fixed/intangible assets and running reports sometime takes a long time and I am sometimes booted out of the program. Our program…
  • Payroll Role Journal, issues after 2024.1 update

    Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?
  • Performance: "Call SYSTEME From ORDSYS" takes about 15 seconds

    Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin
  • Payroll (Not Responding)

    Does anyone else have issues in Payroll. I can be editing /adding new employees and then all of a sudden I get the (not responding) warning and it freezes. Then I have to close Sage and wait a few minutes before I can go back in.
  • Problem opening Sage 300 desktop form

    Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.
  • Sage 100 2021.1 slow module opening

    The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…
  • New Hire - Payroll Tab

    My colleague and I just entered two new employees (separately) and both are having this issue. We both went through the new hire process with no issues. After finishing the process, we clicked on the payroll tab only to get a pop-up message that said…
  • Payroll module

    I am curious of the total costs for the Sage Business Vision Payroll Module, including initial and annual updates? Are users happy with it?
  • Payroll feature greyed out

    Hello, I am working my way through the Chapters in the Pearson book "Using Sage 50 Accounting 2020" and in Chapter 8 payroll is starting. Create Paycheque and adjust paycheque are greyed out. I can use the Payroll Cheque run but then I cannot adjust anything…
  • sage 50 quantum v2019.1-2019.4 performance with Windows 10 updates 20h2

    hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…
  • TSService (32 bit)

    Hi, TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install. This is…
  • New Sage 100 2020 Advanced Installation - Poor Performance

    We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…
  • Has anyone had issues with a paystub not reflecting all the hours paid?

    We have an employee that recieved their paystub for only 5 hours, but they were paid for 59 hours. Anyone else have this issue? It has happened on 2 of their stubs.
  • Sage Advanced vs Premium

    We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…
  • Sage 300 Performance

    Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks
  • Demo Mode Again!!!!

    We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…
  • sage300 OE performance Issue

    we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…
  • Ship-to address changes without a command

    FormerMember
    FormerMember
    When I enter a new sales order and select a different ship-to address than the default ship-to address, it oftentimes changes it back to the default while I'm making other entries within the sales order or upon saving the sales order. Since realizing…
  • TimeSlips 2019 slow response issues

    FormerMember
    FormerMember
    Greetings everyone, We are experiencing a lot issues with TimeSlips 2019 being unresponsive. When we go to look up and or enter timeslips, we have to wait a few seconds for the screen to populate. This is running from local network clients and also…
  • What is accpac so busy doing when its idle?

    I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…
  • Sage 300 2018 PU4 PJC Performance

    FormerMember
    FormerMember
    Anybody have any idea about the Sage 300 2018 PU4 PJC Performance? Sage300 v6.0 performance is fine but slow after upgraded to v6.5 PU4 (Sage 2018). The PJC UI always become “Not Responding” (But NOT hang). The result will come out 5-10 mins for each…
  • Sage 18.2 Performance

    We recently upgraded to Sage 18.2 and have noticed a significant delay using Sage Desktop. Clicking on an application can take 5-10 seconds to respond and open the menu. Additionally, particularly in AP, clicking on Tasks takes an additional 5-10 seconds…
  • Screen 5-5-1 is extremely slow

    We are on version 20.6.84 which fixed the delay in other screens, but this screen seems to be slower now than it was in the past. We have a lot of data that is entered into this screen daily by 4 different users that access at different times. Each user…
  • Non-billable items on time slips

    I use timeslips to record my employee's hours. All of the various items are set up as non-billable hours. However, for some reason, when you record a timeslip it still records billable hours, even though the item is non-billable. The off shoot of this…
  • Keyboard lag ONLY in payroll when in the spreadsheet on the fields with drop down menus

    When I am processing payroll and entering the time card info in the rows - I have a serious slow keyboard lag when I click enter to go to the next field and when I click enter and go to a field with a drop down menu and hit enter again there is a long…