Browse By Tags

Will inactivating or deleting assets help make the program run smoother/faster? Our database has a significant number of fixed/intangible assets and running reports sometime takes a long time and I am sometimes booted out of the program. Our program…

Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?

Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin

Hello! My office is in a remote area, so the internet can be inconsistent at times. I've noticed when we have internet slowdowns or outages, Sage moves so slowly that we can't get any work done. My Sage 50 company is hosted on an onsite server.…

We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…

Does anyone else have issues in Payroll. I can be editing /adding new employees and then all of a sudden I get the (not responding) warning and it freezes. Then I have to close Sage and wait a few minutes before I can go back in.

Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.

The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…

My colleague and I just entered two new employees (separately) and both are having this issue. We both went through the new hire process with no issues. After finishing the process, we clicked on the payroll tab only to get a pop-up message that said…

I am curious of the total costs for the Sage Business Vision Payroll Module, including initial and annual updates? Are users happy with it?

Hello, I am working my way through the Chapters in the Pearson book "Using Sage 50 Accounting 2020" and in Chapter 8 payroll is starting. Create Paycheque and adjust paycheque are greyed out. I can use the Payroll Cheque run but then I cannot adjust anything…

hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…

Hi, TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install. This is…

We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…

We have an employee that recieved their paystub for only 5 hours, but they were paid for 59 hours. Anyone else have this issue? It has happened on 2 of their stubs.

Dear Experts, we have a strange problem. Sage X3 is allocating only one core for tasks launched from each of the terminals. The system is running in a VM with a 4x4 (4 Physical each with 4 logical cores) configuration. But while creating a big report…

We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…

Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks

We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…

We have had 2 customers report this so far today. Here is the email from one: " In the past, closing the quarter/year took a few seconds. I have been waiting about a half hour for the system to close the quarter/year. I have a blue status bar that keeps…

Hi, Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test…

we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…

When I enter a new sales order and select a different ship-to address than the default ship-to address, it oftentimes changes it back to the default while I'm making other entries within the sales order or upon saving the sales order. Since realizing…

Greetings everyone, We are experiencing a lot issues with TimeSlips 2019 being unresponsive. When we go to look up and or enter timeslips, we have to wait a few seconds for the screen to populate. This is running from local network clients and also…

I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…