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We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…

I've looked at many KB articles, tried some of the suggested fixes and I've also tried getting help from Sage Support, but I still have problems. Any assistance would be greatly appreciated. Scenario: I recently upgraded from Sage 50 Accounting 2013…