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I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?

How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…

First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.

Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.

I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…

Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…

I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…

My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?

Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…

Is there a way to allow non-Admin Sage 100 users the ability to Re-Open Completed PO's? Quite often we get late Invoices or additional quantity received after the PO has automatically been changed to Completed status, due to 10% Completion rule or that…

Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…

Just released: Sage X3 v12.0 1099 2022. We're thrilled to let you know that the Sage X3 v12.0 1099 for 2022 is now available to download from the Sage Knowledgebase. Head to Knowledgebase article Download Sage X3 Version 12.0 1099 2022 to download…

Hi Everyone, I paid a US based supplier a USD wire payment that did not go through due to inaccurate banking info from their end. I am trying to reverse the payment in the Payments window (with show all fully paid invoices on) so I can issue a USD cheque…

Can you or how do you apply a commitment to an invoice after it has been paid

I have a customer who has already paid an invoice in full but now is returning some of the merchandise and would like a credit for the return. we will also be charging a 20% restocking fee for this inventory items they are returning. Any suggestions on…

Hello, I have a YE adjusting entry that requires a debit to A/R and credits to both Allowance for Doubtful Accounts, and Misc. & Adjustments - this entry will correct writing off a bad debt twice. I know I cannot post directly to A/R, just not sure…

Can anyone please help me in editing the on-hand quantity for this location in sage. Tried editing it from Item Inquiry but it is not working.

The Inventory Adjustment Journal shows a "Purchase Return Adjustment" for the month. Is that ok? The physical inventory does match the Inventory Valuation Report. Thank you in advance for any response.

I've noticed in a recent V12 patch set that when performing a Dictionary Validation there is a new option in the Objects to process section titled "Clear all import/export scripts". Is anyone familiar with the purpose of this option? Regards,…

I am attempting to void an invoice. When I click the void button the Void Existing Invoice window does not open. The invoice is from 2020. Using Sage 50 Premium Accounting 2021 (SR-1)

I would like to change the sales rep assigned to an invoice. I see that the field is open if I go in through AR/Invoice Data Entry/Adjustment (similar to making a due date change) It doesn't appear to actually change the sales rep assignment. Has anyone…

I am an Ohio contractor with many city income taxes. We started a job which we thought was in a city. After one month, and 2 payrolls with that city's withholding, we verified that the job site is in a township. No city income tax. What process should…

I am trying to take a physical count of a few new items I recently imported through VI, not sure why I am getting this error, items seem pretty basic. Don't see any other instances of the same error in the forums.

Hello everyone, I have a question regarding clearing an AR balance and a recorded allowance for doubtful accounts. My client’s previous bookkeeper recorded an allowance for doubtful accounts many years ago when an amount was deemed uncollectible. The…

Organizational structure consists of two companies, Company #1 and Company #2. Last year we switched bank accounts from Bank #1 to Bank #2 for our Checking and Health Reimbursement Accounts. Company #1 did not have any remaining checks for the old bank…