• ROE's with RSP's

    I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…
  • T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • Update requiring HR

    I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…
  • GRPP/DPSP

    it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…
  • Employer Dental Benefit information - can someone tell me if there is an update?

    Employer Dental Benefit information - can someone tell me if there is an update?
  • Sage 50 Accountant Email Paystub

    I don't use Simply to direct deposit my payroll. But I would like to email paystubs to employees. Why is this option not available or where do I go to have this option? I spoke to a Sage 50 rep and they said if I don't have the direct deposit module…
  • Emailed Paystubs pdf not opening

    Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…
  • No list of suppliers when I try to set up the remittance report?

    When I try to set up the remittance report in set up, settings, payroll, remittance, I click on remittance supplier and nothing happens, why is this and how can I get the report?
  • T4's Printing Names Transposed

    I have noticed that when printing T4's they print the first name first where the last name is to go and the last name where the first name should go. We used to put a comma in between last name and first name but when we started paying by EFT the bank…
  • I would like to be able to email paystubs from Sage 50 canada.

    I really wanted to post this in ideas, but this page is very cumbersome and have not been able to find the ideas area. I would like to be able to email paystubs from Sage 50 canada. The company does not use EFT as it is too expensive for a small company…
  • How to create T4's for employees who move to a different province during the year - AB & ON

    Please advise on the procedure to create T4's for employees that moved from Alberta to Ontario during the calendar year. Should I create 2 employee profiles, one for AB and one for ON?
  • Employee field box memo for tips

    Employee field box memo wasn’t checked and it will not let me correct this error because transactions have already been done in this field please advise
  • Has there been a fix on how to handle two payroll accounts?

    Looking to designate employees to two payroll accounts and have the information for T4s and the summaries print off successfully.
  • Emailing Individual Pay Slips

    Is there a way of setting up Sage so you can email individual pay slips that have been entered through Paycheques. Thanks! Rob
  • Payroll deductions and expenses doubled?

    Hi everyone, I have just come up to something that baffled me terribly and I need your help. Since I started using Sage 50 (back in 2015) I've always printed my Deductions and Expenses Summary report and based my monthly payment to CRA on it thinking…
  • Where to report NON-taxable benefits paid?

    My employees receive a non-taxable meal allowance daily (subsistence). Although I have not deducted tax on this amount, the amount of subsistence is still included in total income box 14 of the T4 slip. Therefore, it shows that I did not withhold enough…
  • Does sage 50 CA version 2021.1 solve the problem of T4 when the company has semi-monthly payroll?

    I just update our Sage 50 to 2021.1 version and generate T4 for 2020. However, I found the data in box 57, 58 , 59, 60 (required by government for 2020 Covid-19) are not correct. Our company has a semi-monthly payroll period. However, 57 , 58, 59…
  • Taxable Benefits and T4's

    We have just rolled our calendar year over and it has come to our attention that taxable benefits that were paid 100% by the employer were never recorded in the employees payroll. How would we go about to correct this before we run the T4's? Is there…
  • New CRA reporting requirements for payroll

    Does anyone know if you include non-cash taxable benefits (e.g. group insurance premiums and auto standby charges) on the new CRA reporting requirements on both the T4s and the 10% Temporary Wage Subsidy Self-Identification Form? I know they were not…
  • emailing direct deposit pay stubs

    Hi there, is it possible to email a batch of pay stubs after the payroll run has been posted? My client would like the stubs emailed on pay day, Friday, not when the payroll is created, Tuesday. Thank you!
  • Payroll report

    I would like to print a simple report that totals what each employee is paid on their cheque and the total paid out for payroll. There must be a way to do this without the deductions - just the final numbers but I can't figure out how.
  • Is there a way to send pay stubs by email without setting up the direct deposit feature?

    We are just trying to learn processes here at this office and I don't want to link our bank account just yet. However, I would rather not print and use up our company envelopes to issue pay stubs to staff. Everyone here would prefer them to be emailed…
  • Steps before processing T4s

    Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…
  • Accessing Aged Payroll Reports

    Is there a way to access payroll data the goes further back than just 2 years? I'm using Sage 50 Quantum Accounting (Release 2019.3) and need data for an investigation that goes back to 2015. So far my payroll reports only go back to 2017. Thanks!
  • 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…