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  • ROE's with RSP's

    I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…
  • Federal W-4 Filing Status

    What is the difference between Married and Married M2 in Sage? Which one would I choose for Married Filing Separately?
  • Emailing Stubs in Direct Deposit

    My company is currently considering switching to direct deposit from paper checks. I think I've more or less figured out how setting up direct deposit works, but what I haven't been able to find is if emailing pay stubs is possible with Sage 300 CRE?…
  • T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • Aletering a custom report

    Reposrt 05-02-08-61 report I would like summarized by employee and grand totals. I have done it before, but saved as a shared report. We got a new server mid last year and I lost the report. I need it for an audit due on Feb 1, 2024. I know it is simple…
  • Generating Employee Paystubs

    Is it possible to general direct deposit paystubs for electronic submission, after you've accidentally printed them out?
  • Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Update requiring HR

    I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…
  • W2's

    In Oregon we need to include Or Transit Tax on line 14. It has worked in Sage for the past several years, but this year no information is showing up in the test drive. Anyone have this problem or a suggestion as to where to rectify?
  • Printing error

    HI All Please assist on how to resolve this error. It appears when trying to print any report in the system. The print server is configured and the service is running. Job 2 - ERR 262 coming from the edition server : Connection to the X3 file server…
  • GRPP/DPSP

    it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…
  • T4A Employee Invalid field index 108 in Payroll 7.30 (Latest Tax Table update

    After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…
  • job cost

    I need a report that shows all employees that worked on a certain job on a certain day. Can someone help me?
  • Employer Dental Benefit information - can someone tell me if there is an update?

    Employer Dental Benefit information - can someone tell me if there is an update?
  • Quarterly Employee Count Report

    I have just run my Quarterly Payroll Reports. My Quarterly Employee Count Report is missing 4 employees. But these 4 missing employees have wages on the rest of the reports (Subject to Employer & Subject to Employee). The one thing in common with these…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Setting up ZPL Printer (Private Network) with Sage X3 (Cloud)

    Hello Everyone, We are trying to setup ZPL printer on Sage X3 but the problem we are facing is: a. ZPL printer is on a private (LAN) network - not accessible outside b. Sage X3 is on the cloud (Accessible only by a secured SSL URL) c. Sage X3…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • how to know which check form to select

    we either need to know which check form to select for our current stock of checks or how to know which checks to order and then which check forms to select. is there a way to see how each form displays? or how to we make selection?
  • Report showing employee hours and wages

    I m looking for a report that shows employees hours and wages
  • Sage 50 Accountant Email Paystub

    I don't use Simply to direct deposit my payroll. But I would like to email paystubs to employees. Why is this option not available or where do I go to have this option? I spoke to a Sage 50 rep and they said if I don't have the direct deposit module…
  • Officer Insurance

    How do I set up insurance paid by the company for an officer of the company? It should show in box 2 of the 941 but is not subtracted from the officer's gross. It should appear in box 14 on the officer's W-2.
  • Federal Tax Forms Not Populating Company Information in Latest Update

    Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…
  • WA PFML Tax form Q3 2023

    Good Afternoon, I just ran the WA PFML tax form. On the employee wage detail page, the amount for column "WA CARES WAGES" is zero. Why does the information not pulled in automatically like the "Taxable PFML WAGES". We have lots of employees and…
  • Emailed Paystubs pdf not opening

    Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…