• 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…
  • Non-Eligible Company RRSP portion appearing in Box 14

    Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …
  • Print to PDF works sometimes.

    FormerMember
    FormerMember
    Hi everyone, I'm generating PDF copies of pay info for all 7 of my employees. When I print to PDF however, the PDF name/place holder is often visible in the file location, but the file has a 0KB size, and when I open it, gives me an Adobe error ("File…
  • Employee number anywhere in Sage?

    I am filling out the Federal and Provincial TD1 forms and, on each, they ask for an "Employee number". Is there an employee number that Sage assigns somewhere for each employee? Or is there a way to set up an employee number? Thanks
  • Electronic filing of T4 summary

    This is my first time using sage to file T4's electronically. I went through all the steps and an XML document was created, however as far as I can tell there was no T4 Summary created. Is this correct? My issue is, I did not have my remittances set up…
  • Generated T4's should automatically check the CPP or EI Exempt boxes based on the birthdate entered for each employee

    FormerMember
    FormerMember
    When creating an employee a birthdate is required before the profile can be complete. The calculate CCP and EI boxes are automatically checked in the profile which is preferred but there are employees who are exempt due to their birth dates either for…
  • T4 for Fisherperson

    FormerMember
    FormerMember
    I have to prepare T4's each year for fisherpersons. Currently, Sage 50 doesn't have a code 80, which causes me to do double the work in order to get my T4's out. Is it possible to add a code 80??
  • Historical Payroll Deductions

    Previously, access to more than 2 years of payroll reporting history was available. I find that 2 years of history is not enough without having to restore backups when reconciling payroll records. Specifically this is related to custom deductions. I…
  • How to see hours worked in Job Site report after Payroll is submitted?

    I have the 50 Accounting CA version, that allows me access to Job Sites/Time Cards/etc. I recently learned about the Job Site feature; where you can allocate hours worked and materials purchased to a particular project that we have on the go. Currently…
  • Canadian Payroll - Box 52 on T4 for Pension Adjustments

    Good day, When printing employee T4 slips, there is no option in the T4 options box to select Box 52 (I have it set in my incomes and user-defined expenses, but there is no place to report it properly for CRA on the T4 module). For anyone who has employer…
  • Payroll reports are showing reimbursed amounts in "wages and salaries"

    Payroll journal entry report shows reimbursed amounts in "wages and salaries" even though the reimbursement was linked to an expense account. I followed all instructions posted in "How to Reimburse an Employee Purchase through Payroll", posted by Keith…
  • Carré noir dans l'en-tête sur impression de factures

    Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…
  • general ledger error

    I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!
  • Set up two seperate payroll accounts for remittances

    My client has two payroll identifiers, one with reduced rate EI for employees participating in group insurance. I have set up the RP0001 and RP0002 as job categories for reporting purposes, but have always processed remittances and T4's manually because…
  • Printing & Emailing Paystubs

    I have about 1/3 of our staff that are accepting email of paystubs. The rest want hard copy. All of our folks are EFT set up. I am finding that when I do a payroll check run, I have to (for those who get an emailed digital copy) manually select each…
  • The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

    Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…
  • Where do I find Employer Contributions for T4 reporting?

    Hey everyone! I am quite new to Sage 50 Accounting Canadian Edition and am currently trying to figure out the T4 Summary. My question is: How do I find Employer's CPP contributions and Employer's EI premiums on my accounting software? Thanks!
  • Can't print T4s to PDF

    This is some kind of a font error in just one data file that I have. I can print everything else to PDF including the T4 Summary, reports, ledgers. etc. but when I try to print the T4 SLIPS only I get a font error in Distiller and no resulting file. I…