• Receipt window will not process

    I am running Sage 50 Premium Canadian edition The prior bookkeepers have a ton of 'inactive' customers that had payments and invoices netting out to 0 but unable to clear. When you select them to process an error pops up "the program could not process…
  • Settle a payable with a receivable

    How do we close a receivable using a payable? They are for the same person and the same amount. Thank you so much.
  • Recording display items installed in showroom

    We have installed some outdoor light fixtures for display in our showroom. How do I record these on the balance sheet. They are mounted to a cabinet and wired to a transformer, so they are not able to be picked up and sold off the shelf.
  • How can I do the mortgage payment from my checking account?

    I’m a learner, I have a problem while I’m doing the sage 50 I don’t know how can I create an account to pay my mortgage from my bank Cheque account. Thanks!
  • Unable to enter a Delivery Order

    Not sure what is happening...but I can't create delivery orders. Help?! Using Sage 50 Premium Accounting for the SAGE course (Accounting Level 2) with the sample company.
  • How to process payment to payout liability

    I have a short term loan which I need to pay out. How do I process a cheque payment to payout this liability? Thank you
  • how to post Visa payment to pay Vendor Invoices AND regular expenses

    I've looked through the forum Q and A and I've read all the responses to similar questions. This topic seems to come up a lot, but I'm still missing something. I will describe the situation. I would like to start paying Vendor invoices using the Visa…
  • Recording Phone Financing through provider

    HI All, I do the book for our family's contracting business, and I'm still fairly new to it. We have a business cellphone plan through Rogers and we are financing a new phone though them. I'm assuming I should make a GL transaction stating the phone…
  • Customer Invoice shows as paid but can't find it in receipts

    I have a customer payment to post in receipts but it didn't show as an available invoice to pay. When I looked up the invoice, it's showing as paid already but I can't find a receipt. Is there somewhere else, I should be looking for the payment? This…
  • reversed reciepts and now cant pay bills that say they are already paid, and cant unpay them either

    as the title suggests I reversed a few reciepts and now the system is saying I have two paid invoices with journal entries but I cannot click the journals as all I get is " There is no data to report" so now I cant properly reconcile either of these bills…
  • How to input gas/fuel purchases

    Hello! I am new to the community and having difficulties inputting the fuel/gas purchases I have, as there is not an inventory number showing up pertaining to this category. If anyone knows the inventory number that coincides with the fuel/gas purchase…
  • estimates sales contract invoice

    Is anyone else having problems getting their sales estimates to flow to a sales contract to an invoice? I can go from an estimate to an invoice, no problem .... however to go from an estimate to a sales contract to an invoice it will not post. I can email…
  • Sales Journal - debiting a payable

    Hi. In the Sales Journal, is it be possible to set up a transaction to debit a payable, instead of Cash or A/R? We am attempting to do the following transactions in Sage 50 2019 Canadian Edition: 1) Increase the size of petty cash for our shop; and…
  • Income Tax Payable

    I got income tax refund $100 I posted Dr. 1060 Chequing acct.& cr. 2160 income tax payable but in the financial Balance sheet under income tax payable has a balance $100 which I think should show .00 Do I do instead of put cr 5680 income tax expense
  • foreign withholding tax return

    In 2019 and 2020 we paid X foreign withholding tax in USD. Our accountant recorded it in CAD on balance sheet as a accrued receivables. Now, we received that tax return in USD. How do I record money we received, what account should I use? Once money is…
  • Returned wire transfer

    I paid vendor $1500 but the wire bounced to us in amount of $1460. We paid $1500 again. How do I record it? Thank You, Margaret
  • Business credit card used for personal purchases

    How would I enter personal purchases made on a business credit card? I’m unsure which accounts to use. Thanks!
  • How to start using Sage 50 for credit card entries

    We are a small business but have a company credit card that we use to make a lot of purchases. When we started, our accountant had us enter our credit card purchases into an excel spreadsheet and then enter them in to sage using the general journal. I…
  • how to enter receipts

    i am trying to enter receipts for purchased paid at the store with a debit card. Sage is only giving me the option to pay by check or cash. What is the best way to enter receipts?
  • Receipts journal gone

    I am unable to post a payment to my receipts journal although there is an amount owing when I open my receipts it does not show any amounts owing for any of my customers although the amount is still in my receivables ledger and balance sheet but this…
  • Posting Automation Add-Ons?

    Hi there. Anyone have great things to say about an add-on that automates A/P posting? We've been playing around with Auto Entry... Any others out there that you would recommend? Thanks!!
  • PrePaid Purchases

    Good day First post here. Hoping I can find some clarity here (have basic bookkeeping experience). Company has to pay a supplier a deposit when placing an order for a product. The product will be delivered about 3 weeks later. It will be installed…
  • Payments reshowing up - or auto paying themselves

    Hi Everyone, I have two concerns, i hope someone knows what's going on. I will enter payables into my expenses and process. Issue 1 - sometimes these items completely bypass the payment section, so when i go into payments to process it states…
  • Has anybody had random invoice details copied into an invoice on post

    We have a customer that has had invoice lines copied over from unrelated invoices when posting a new invoice using the SDK. I've confirmed that the data was copied from an invoice already in Sage as the data that was added included unique serial numbers…
  • Deferring revenue and moving it to earned revenue monthly

    Hi all, Hoping you can help me adjust my practice for deferring revenue and recording it as earned. Can you tell how you would approach recording deferred and earned revenue in the case described below? I'm about to onboard a very big client (i.e. many…