• Vendor Overpayment

    We overpaid a monthly utility bill for a year. The company has credited our account instead of remitting a refund cheque. How do I post the credit? I need it set up so that, moving forward, when I get the monthly invoice, I can deduct the amount from…
  • Can't post a expense payment in multi-user mode

    An odd problem I have come across often while preparing expense cheques in the Make Other Payment screen is an error that comes up when trying to post: "You have already made another payment with this invoice/reference number. Enter a different invoice…
  • Cheque number not switching with bank account

    I just updated from Sage 50 2016 to Sage 50 2017. In the payments module, I had a USD bank account selected with the proper USD cheque number displayed. When I select a vendor that is paid from the CAD bank account, the "From" switches to the proper…
  • Purchase down payment entry

    Hi, This is our situation: We import products from overseas. After order placed, we need to pay 30% of total order value as down payment, balance 70% payable before shipment leaves the loading port. How should I enter these two payments? Thanks…