• History Payslip missing on VIP Premier

    When I try to print a history payslip for a specific employee, it says no history transactions for this period. I checked others, including myself, and found a payslip. There was nothing funny with his setup or pay last month. I am looking to print…
  • Sage VIP Premier Ghana report error

    Hello, For some time now when we print the SNNIT monthly report and GRA Employer Tax report, some employee details do not display as shown in the screenshot below (S/N 1,2,3,4). Is there an update that needs to be run to resolve this issue? Any assistance…
  • ESS Latest Update

    We are currently trying to reinstall ESS, but Sage consultants identified the problem as flashplayer not being installed to run the ESS install. We struggled to update ESS, and as a result, ESS got completely uninstalled, but now we can't reinstall…
  • TAX CREDIT for the employees aged above 65

    Hi All, Please confirm that if any additional TAX CREDIT is applicable for the >65 Years aged employees. We can't see any update in the Payroll guide. Regards, Sivachidambaram S
  • The Premier Integrator Comms Service on Local Computer started and then stopped

    Premier integrator Comms service isn’t running and it's causing an absence of communication between VIP and ESS, How do I resolve this issue?
  • Exporting Data to the General Ledger from Sage VIP Premier-Figures truncated

    I This is what I get when i export. Looks like Sage VIP 200 truncates figures.
  • Maternity leave is 84 calendar days and employees are put on half salary,that is for 3 months employee will be on half salary.

    Employees go on maternity either before payroll cut off date or after.If they go after it means their half salary will begin the following month.How does one ensure that the system automatically stops half salary and reinstate full salary after 3 months…