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Good day
we updated to Premier 6.2A and Premier ESS v12.9.28.1 but after the update the payslip upload file pull's through to ESS but it doesn't want to import. Is there anyone else having this problem?
Hello,
since the update of 6.1a besides other various problems that have since been sorted via patches, updates and work arounds I still have this problem which I thought would have been sorted now with the 6.2a but have not.
The important notification…
Hi
We are getting the below error when we try to restore a backup on VIP Premier payroll:
"Invalid class string (Exception from HRESULT: 0x800401F3(CO_E_CLASSSTRING)) COBOL error at 005C4F in vipsal.acu"
Can someone assist please?
Hi
Does anyone know how to fix the following error we have after upgrading to Premier 6.2a?
So I basically try to print payslips with hours and balances to e-mail to employees and the following error comes up. Then I am kicked out of Premier VIP.…
Good Day,
Is there any reason why we are unable to extract the detailed OID report into Ascii as done previously.
We noticed that this only changed since the 6.2a update.
Kind Regards,
Andrea
My Server is 64 Bit, and the clients is running 64 Bit, I'm guessing sage VIP was installed as 32 Bit, does this mean I can just run the 64 bit install over the 32 Bit, in order to get the benefits for SAGE VIP 64 Bit?
Hi
Since updating to version 6.1b we have added two new companies (once copied from an existing and one completely new). ODBC set up was added, users were added and the apply changes were made.
All our existing companies can generate both SMART reports…
Hi
One of our payrolls did not have ETI activated. How can I add the ETI for September, October and November? I have imported the take on file, but the value on the EMP201 only shows the ETI for December 2023.
Hi All,
I have rolled over into the new month (November). I pulled a leave history report from the 1st of October to the 23rd of November, if I pull just for November, it says that there are no transactions.
The "due at end amount" is showing…
Good day,
Info
We pay 50% of an employees medical aid and for a dependent the employee pays full.
Question
We have an employee (X) who was on a plan.
The payroll looked as follow
Employee /Payroll Deducted
Company Contribution…
After the 6.1a update the premier was working fine and then it opened in a small windows and i am unable to make it go back to normal any advise or assistance will be appreciated.
When I try to print a history payslip for a specific employee, it says no history transactions for this period. I checked others, including myself, and found a payslip. There was nothing funny with his setup or pay last month.
I am looking to print…
Good day All
Hope you are well? I was hoping someone could please assist me, after upgrading to V6.1a after processing payslips it automatically opens the payslip in an html page which in turn prints incorrectly to more than double the size of payslip…
Hello,
For some time now when we print the SNNIT monthly report and GRA Employer Tax report, some employee details do not display as shown in the screenshot below (S/N 1,2,3,4). Is there an update that needs to be run to resolve this issue?
Any assistance…
We are currently trying to reinstall ESS, but Sage consultants identified the problem as flashplayer not being installed to run the ESS install.
We struggled to update ESS, and as a result, ESS got completely uninstalled, but now we can't reinstall…
Hi All,
Please confirm that if any additional TAX CREDIT is applicable for the >65 Years aged employees. We can't see any update in the Payroll guide.
Regards,
Sivachidambaram S
Hi, Upon closing VIP Premier, the following error is produced. FILE : VPAUD001.PAY STATUS: 48,02 Can someone advise what this error means/how do i fix it?
Hi Everyone,
Does anyone know of a way to cope a single company HR database over to a new company number?
I need the position codes on the new company to allow the employees to sync.
Kind regards,
Yvonne Venter