• Important notice to Premier ESS and Premier HR users - Update software available on 12 March 2021

    Release 5.6a for Sage Classic, Sage Premier and Sage 200c VIP will be available to download from the Sage VIP Customer Zone as from 10 March 2021. Premier ESS 10.5 and Premier HR 21.3.0.1 , which is compatible with Release 5.6a, will however only be…
  • Sage Self Service updated to Version 1.14 (2020/12/08)

    Sage Self Service has been update to Version 1.14. What are the changes in v1.14? Close leave transactions Delete employee records Updated RSA 2021 public holiday calendar For more details on the changes, refer to the updated release notes…
  • Release 5.5a is now available on the Sage Portal for Sage 200c VIP

    Release 5.5a for Sage 200c VIP is now available for download from the Sage Portal This is a mandatory update for all users. Click here to access the Sage Portal to download the latest software. Note sure how to download the update? Click here…
  • Release 5.5a is now available on the Sage Portal for Sage Classic and Sage Premier!

    Release 5.5a for Sage Classic and Sage Premier is now available for download from the Sage Portal This is a mandatory update for all users. Click here to access the Sage Portal to download the latest software. Note sure how to download the update…
  • Sage 2020 Mid-year Payroll Tax Updated Seminar

    The seminar will be presented by Rob Cooper. Click here for more details.
  • I cannot download update - SERVICE UNAVAILABLE

    Having trouble accessing VIP Premier update due to system error.
  • eti after 5.4c update

    after the update to 5.4c the ETI amounts for Apr 20 have gone very high and some also in a negative, this has also affected staff under 29 please help to rectify thank you
  • Software update: Release 5.4c+ for Sage Classic and Sage Premier is now available to download

    The latest version for Sage Classic and Sage Premier is available to download on the Customer Zone from 29 May 2020. The initial version Release 5.4c was replaced with Release 5.4c+ as from 2 June 2020, in order to rectify an ETI recalculation issue…
  • Covid-19 Disaster relief: When will Release 5.4c be released with the SDL and ETI changes mentioned in the Amendment Bills (1 May 2020)?

    We have received inquiries regarding the awaited software update (Release 5.4c) required for the RSA SDL and ETI changes as published in the Amendment Bills on 1 May 2020. The scheduled date for release has been 21 May 2020, however the release…
  • ETI Question

    Will there be a new update to change the ETI from R500 to R750 as set out in the latest SARS website before the end of the month?
  • ETI, AFTER UPDATE

    After Updating my system to Release 5.4b, And checked my ETI Setup which is correct. No ETI Calculated for an employee that fall into the correct bracket, only when I Select Irregular hours (Which isn't the case, Since the employee works normal hours…
  • Sage Deploy

    Hi, Is the update available as a .ZIP file yet? The following error when trying to update through the normal installer
  • ETI - COVID19

    To my understanding the below says that we can now claim for all employees R500 regardless of age for 4 months because of the COVID 19. (and if you already claimed). And the current claims will be upped to R1500.00 Is my understanding correct? How…
  • Downgrade to previous version VIP Classic

    I've got a problem updating some of my companies to version 5.3a from version 5.2a. I've made a full system backup when installing the new update. It gives the error "Extend 32-bit runtime not responding" when updating "ETI History file" and I have…
  • SkillsMap Update Release notes 12/09/2019

    Please find attached the latest update notes for SkillsMap: https://customerzone.sagevip.co.za/doclib/200c_R5.1a/Release Notes 2019_09_12.pdf
  • Release 5.2c is available on the Customer Zone!

    Release 5.2c is now available for download from the Sage VIP Customer Zone. For details on the update view the Release 5.2c infographic here This is not a mandatory update. We do however, recommend that you update to Release 5.2c at your earliest…
  • Employment Tax Incentive (ETI) values for January 2019 and February 2019 not reflecting on IRP5/IT3a Summary Report

    When you run the IRP5/IT3a Report to generate the tax certificates, the ETI values for the months of January 2019 and February 2019 is zero, and not included on the export. On all other reports the ETI values are included for the mentioned months…
  • Start of Period to warning message: "Cannot Roll into April 2019 under Premier 5.1a"

    If you receive the message below when doing a Start of Period into April 2019, it indicates that your system is still on Release 5.1a. In order to install and apply the correct tax tables for RSA, you will need to update your system to Release 5.2a…
  • Release 5.2a available for download on the Customer Zone

    Release 5.2a is now available on the Customer Zone for all users of the Sage 200c VIP, VIP Premier and VIP Classic systems. ‎ ‎ The main features included are: RSA 2019-2020 Budget changes Changes to IRP5 validation for the 2018-2019 tax year…
  • How to apply changes in ODBC after a Software update

    Need assistance with updating your ODBC drivers after installing the latest update, please click on the link below: How to apply changes in ODBC
  • Ghana tax tables update

    Has the new tax tables for Ghana been updated for the Premier system?
  • Sage 200c VIP Release 5.1a - There is a 32-bit and 64-bit installer, which one should you install?

    The Release 5.1a update has 2 versions of the update, a 32-bit and a 64-bit installer On the Customer Zone, you will see the different versions: The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU ), handles…
  • Release 5.1a is available on the Customer Zone!

    The latest software release for Sage 200c VIP and Sage VIP, Release 5.1a, is available on the Customer Zone for all users. What is included in the update? Changes to RSA Mid-Year IRP5's Ghana Tax Table changes effective 1 August 2018 Report…
  • You can download Release 5.0b# Runtime Enhancement Update from the Customer Zone

    This enhancement contains a runtime update that resolves: Print Previews opening on the Taskbar (new browser window with full view opens) E mployee Lookup List – duplicate characters when using search function (no duplication of numbers or letters…
  • Release 5.0b Enhancement Update available on the Customer Zone

    You can download Release 5.0b Enhancement Update from the Customer Zone . This update includes: Reimbursive Travel enhancements Africa Tax changes and Reports Swaziland Temporary Tax Status change Income Verification changes Click here…