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  • Notification of important notice not showing

    Hello, since the update of 6.1a besides other various problems that have since been sorted via patches, updates and work arounds I still have this problem which I thought would have been sorted now with the 6.2a but have not. The important notification…
  • Simply Accounting old version migration to newer

    I'm using my original version of Sage (2017) Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
  • Product update | Sage VIP Classic and Sage VIP Premier Release 6.2a available now

    Release 6.2a for Sage VIP Classic and Sage VIP Premier is now available to download from the Sage Portal . What is included in this update? South Africa Tax changes effective March 2024 OID Report changes for 2023 Return of Earnings submissions…
  • Product update | Sage Business Cloud Payroll Professional Release 6.2a available now

    The latest update to Sage Business Cloud Payroll Professional Release 6.2a is now available and it includes a few new features that will help you to process your payroll. What is included in this update? South Africa Tax changes effective March…
  • Important | Scheduled Maintenance Downtime on Tuesday 5 March 2024 20:00 to 22:00 (SAST) - Release 6.2a

    The Sage Business Cloud Payroll Professional site will be under maintenance on Tuesday 5 March 2024 between 20:00 and 22:00 (SAST). Please take note, that the site will be unavailable to access during this time period. During this time, the new update…
  • Next software release | Release 6.2a for Sage Business Cloud Payroll Professional available 6 March 2024

    Our next software update, Release 6.2a , is scheduled to be deployed on Tuesday 5 March 2024 between 20:00 and 22:00 SAST , and will be able thereafter when your Super User logs in. What will be included in this update? South Africa: Tax changes…
  • Backup after the recent update

    Hi, After the recent update my backups take very long and doing this for multiple clients can be time consuming, I believe this is due to the backup performing a back up of everything. I cant seem to remember what from the list below what was unselected…
  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • 2024.1 Update - Payroll Changes

    Hello, Anyone else running into the issue of doing the first payroll for 2024 that the CPP, CPP2 and EI are not correctly calculating? In my case the employees have reached the CPP and EI maxes in 2023 but the first pay I want to run early (due to vacations…
  • Should I upgrade to Sage 2024?

    I upgraded to Sage 2023 in December of last year on a perpetual licence. My service contract will be up at the end of the month, so the question is whether to remain on 2023 or to use the offer of a free upgrade to 2024. I do not wish to upgrade to the…
  • New Update release - Pastel Payroll 2024 Update 2b

    We are pleased to announce that Pastel Payroll 2024 update 2B is set to be released during the day (04-12-2023) To download click Here Some of the features included in this update are: Improved speed on Payroll Run New RWC 2023 Victory Public…
  • Announcement: Sage 300 CRE supported Year End version (2023)

    In an effort to simplify the Year End process this year, we would like to share some specific details about what is needed to complete your Year End tasks this year. This is a bit different than our normal announcement that a specific version is what…
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Issues opening Payroll 29.02 with a roaming profile created for a Windows server 2012 server

    We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…
  • UPDATED | Product update: Sage VIP Classic and Sage VIP Premier Release 6.1b available now

    Release 6.1b for Sage VIP Classic and Sage VIP Premier is now available for download on the Sage Portal . Updated post 2023/11/21 13:00 We have released now update files for our 32-bit installation files which included the 64-but runtime. Sage VIP…
  • Next software release | Release 6.1b for Sage VIP Classic and Sage VIP Premier available 14 November 2023

    Our next software update, Release 6.1b, is scheduled to be available from Monday 14 November 2023 on the Sage Portal . The update was initially scheduled to be released on 13 November 2023. There will also be new versions for Premier ESS (12.9) and…
  • Product update | Sage Business Cloud Payroll Professional Release 6.1b available now

    The latest update to Sage Business Cloud Payroll Professional Release 6.1b is now available and it includes a few new features that will help you to process your payroll. What is included in this update? Rwanda: Tax table effective November 2023…
  • VIP Classic software update 6.1a ZIP file download location

    Could someone please share the location of the ZIP file for download? As i do not see it under the portal. Thanks.
  • Updates

    At my office we have 2 computers that are running Sage 50, My co-worker's is the main source, she updated a new version of Sage 50, so in turn Sage 50 want to update mine as well, after signing in I receive the error below. I am not running windows XP…
  • VIP Classic 6.1A Update error

    Hi We get the following prompt on our workstations every time we try to run VIP after the upgrade. Please advise solution.
  • New 2016.1 Licensing in a Virtual Enviroment

    Our company is using a standard enterprise combination of Citrix VDI and VMWare to provide Virtual Windows Desktops that the Sage client is running in. The 2016.1 release is causing issues with the new Sage licensing, as every time an employee logs…
  • V. 2014 Sage Fixed Assets Question - Mass Disposal Inquiry

    I inherited my Authority's current Sage Fixed Assets predicament and we have about 300 disposals we need to do for year end. We are stuck on version 2014. My question is in which version did the mass disposal option become available,? If it was prior…
  • UPDATED - SARS e@syFile: EMP501 declarations issue - August financial particulars not populated

    Update (3 October 2023) The Payroll Authors Group (PAGSA) received confirmation from the South African Revenue Authority (SARS) that the issue has been fixed/resolved and will be implemented on their systems during the course of this week. It is not…
  • Federal Tax Forms Not Populating Company Information in Latest Update

    Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…
  • Customer Price list and Recurring Orders

    We have a 2023 Customer Price List that is used for multiple Customers. We also have Recurring Items for the same Customers. However, when we update a price on the Customer Price List, the price on the Recurring Items does not update automatically…