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  • Update on changes to the X3 Sales Team

    Dear Partners, 

    We would like to let you know a forthcoming change to service with our X3 Sales team in the coming months. 

    To allow us to focus on processing your sales more efficiently, we have taken the decision to remove the telephone access route to…

  • Sage 50 CA: What's new in version 2022.0? 5 things to know

    It's fallFallen leaf and time for updates! A product update (2022.0) will be available for accountants and bookkeepers using Sage 50cloud Accounting Accountant Edition product starting TODAY, September 29, 2021 Tada.  Regular users of Sage 50 Canadian Edition software…

  • Facing issue while choosing the endpoint of the imported folder v12.0.21 on a new servers of Sage X3 version 12.0.26

    I got an error while choosing the endpoint of the imported folder v12.0.21 on the X3 version 12.0.26. "Create session error : The folder version is different from the version of the root folder.", As shown in the screenshot below :

    Has anyone…

  • Tax table update for Sage BusinessWorks 2020 is now available

    That’s right! Sage BusinessWorks Version 2020 service pack 7 is now available for download at  Logon is required to download the product. 

     Important items to note:

    • The service pack is only to be installed on top of an existing Sage…
  • Sage Portal - Unable to log in at all

    Hi all,

    I have been trying to log into the Sage Portal in order for me to download the latest software update (5.7a). However, I have been trying to log in but keeps on saying that the information is incorrect that it needs to be reset but when I do…

  • SAGE Portal

    Good afternoon

    Usually I just entered the site code and email address to log in to the portal, and now they want a password.  I tried to reset the password, but I don't get any emails to reset the password.  Can anybody please help?

  • Sage 100c 2021.2 update failing

    I'm trying to install the update on top of my 2021.1 installation (test environment). I have restarted and tried running as domain admin, all still fails. There is no error description and I don't see anything in the event viewer. IT seems to be failing…

  • Install new version

    Your new install is here.

    Install now to benefit from the improvements we've made, as well as ensuring you're up to date with all things payroll.

    Download and install it now >

  • Sage Accounts Production Advanced 2021

    The latest version of Sage Accounts Production Advanced (SAPA) is now available for you to download and install.

    Before installing the software it's important to make sure you have installed all available Windows updates.

    Access the download here…

  • Did you know that Sage BusinessWorks product updates are included with your support plan?

    If you are on an active support plan you are entitled to any product update that is released while your plan is active.

    Please note that we only support and provide tax updates for the current version and one version back (Sage BusinessWorks 2020 and…

  • Mongodb service doesn't autostart after upgrade

    Hi there,

    I have made 3 different upgrades from Mongodb 3.4 to 4.2 and now when I restart Windows, the mongodb service doesn't autostart. I have to start it manually.

    The update path was the following:

    • Mongodb 3.4 -> 3.6
    • Mongodb 3.6 -> 4.0
  • Make sure you're up to date

    The new Sage 50cloud Payroll v27.03 is now available to install.
    It includes legislation changes for the 2021/22 tax year plus some great new features & improvements.

    Download it now >
  • Does anyone have consultant recommendations for assisting in upgrading Sage 500 ERP from 2013 7.5 to a more modern version?

    Does anyone who has successfully updated Sage 500 ERP have any consultant or consulting company recommendations? 

    We are currently on Sage 500 ERP 2013 7.50.30 and I have never upgraded the system. We have a reseller who we'll request a quote from, but…

  • Download and install v27.03

    Keep up to date with all things payroll and install the latest version of Sage 50cloud Payroll now. Sage 50cloud Payroll v27.03 has everything you need!

    Find out more

  • Stop! Back away from AMIEXE, GMAINT and SQL data changes! Avoid the headaches they generate!

    The AMIEXE (Database mass update) screen looks so simple, so innocuous. Don’t be fooled! Along with its friends, SQL Update/Delete/Insert and GMAINT (Table maintenance) Data Changes, they can lead you down a road that requires spending massive amounts…

  • May 2021 - What's New

    Feature: Easier invoice customization

    We've made it easier to access the settings you need to customize an invoice when you're creating a sales invoice.

    Whether you want to change your logo and template or change labels and headings on the invoice…

  • May 2021 - What's new

    Feature: Easier invoice customization

    We've made it easier to access the settings you need to customize an invoice when you're creating a sales invoice.

    Whether you want to change your logo and template or change labels and headings on the invoice…

  • Enable background updates

    To ensure your software is always up to date, we can automatically download and install updates and fixes for you. These install while your software is closed, which means you don't need to take any action.

    Find out more

  • Apache Tomcat - Updates possible ?

    Hello everyone

    A customer asks us if it is possible to update the tomcat installation of SageCRM ?

    It seems there are some non-critital security updates for tomcat available and the customer would like to use them to udpate the "out-of-the-box" installation…

  • Item base price update by statistical group family


    Which are the best way to update the item base price by statistical group family?

    We would like to increase all the products from a specific statistical group family by 5%. 


    Best regards,


  • Batch update of customer account contact details using export-import

    Currently, you cannot batch update the contact details for customer accounts using the export and import process. Contact details must be edited individually, which is a time-consuming process.

    It would be a good idea to support updating the customer account…

  • Sage 200c VIP, Classic and Premier Release 5.6b


    I read through the release notes for 5.6b; however we do not submit reports to SETA - so I just want to confirm if we should still run the update? Do not want it to affect updates to follow.

    Kind regards


  • Sage Taxation 2021 available now

    Sage Taxation 2021 is now available for you to install, you will be prompted to install the new update in your existing software. Read more >

    For more information about what's included in Sage Taxation 2021, please refer to the following article…

  • Important Update - Changes to Sage ID

    From 30 April 2021 we're making some chages to Sage ID, which is your single login to Sage services.

    This means that from this date, to continue to use Remote Data Access (fomerly Sage Drive) or Supplier Payments, you must install your Sage 50cloud…

  • Download and install Sage Instant Payroll v19

    Sage Instant Payroll v19 is now available to download and install, find out what to do before installing and how to install your update.

    This update includes the new legislation for the 2021/2022 tax year, install it now to ensure you're using the correct…