• Notification of important notice not showing

    Hello, since the update of 6.1a besides other various problems that have since been sorted via patches, updates and work arounds I still have this problem which I thought would have been sorted now with the 6.2a but have not. The important notification…
  • Product update | Sage VIP Classic and Sage VIP Premier Release 6.2a available now

    Release 6.2a for Sage VIP Classic and Sage VIP Premier is now available to download from the Sage Portal . What is included in this update? South Africa Tax changes effective March 2024 OID Report changes for 2023 Return of Earnings submissions…
  • UPDATED | Product update: Sage VIP Classic and Sage VIP Premier Release 6.1b available now

    Release 6.1b for Sage VIP Classic and Sage VIP Premier is now available for download on the Sage Portal . Updated post 2023/11/21 13:00 We have released now update files for our 32-bit installation files which included the 64-but runtime. Sage VIP…
  • Next software release | Release 6.1b for Sage VIP Classic and Sage VIP Premier available 14 November 2023

    Our next software update, Release 6.1b, is scheduled to be available from Monday 14 November 2023 on the Sage Portal . The update was initially scheduled to be released on 13 November 2023. There will also be new versions for Premier ESS (12.9) and…
  • VIP Classic software update 6.1a ZIP file download location

    Could someone please share the location of the ZIP file for download? As i do not see it under the portal. Thanks.
  • VIP Classic 6.1A Update error

    Hi We get the following prompt on our workstations every time we try to run VIP after the upgrade. Please advise solution.
  • Release 6.1a: Should I download the 64-bit or 32-bit installation file?

    Release 6.1a on Sage Portal has two different installations files available, and you should download and install the version suitable for your environment. The terms "32-bit" and "64-bit" refer to the way a computer's processor (also called a CPU…
  • Product update: Sage VIP Classic and Sage VIP Premier Release 6.1a available now

    Release 6.1a for Sage VIP Classic and Sage VIP Premier is now available for download on the Sage Portal . What is included in this update? New Runtime 10.5.0 South Africa 2023/2024 IRP5 changes for Interim EMP501 Reconciliation submissions…
  • Next software release | Release 6.1a for Sage VIP Classic and Sage VIP Premier available 18 September 2023

    Our next software update, Release 6.1a, is scheduled to be available from Monday 18 September 2023 on the Sage Portal . What will be included in this update? RSA IRP5 report changes for Interim EMP501 Reconciliation submissions Employment Verification…
  • Product Update | Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available

    Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available for download from the Sage Portal . This is a mandatory update for Ghana users, and optional for all other users. Click here to download the Release Notes for Release 6.0b. …
  • Product Update | Sage Self Service v1.20

    We have updated your Sage Self Service application to the latest version, and have included the following features/improvements: Company Holidays: The Administrator can view the uploaded public holidays per company, and delete them if incorrect …
  • RESOLVED - Known update error "SqlDateTime overflow. Must be between 1.1.1753 12:00:00 AM and 12/31/999 11:59/59 PM" after updating to Release 6.0a.

    Update 2023/03/28 If you receive this error message when you access the sysem for the first time after installing the update, please ensure to download and install the latest software installation file dated 2023/03/13 from the Sage Portal. We have…
  • Product update: Sage VIP Classic and Sage VIP Premier Release 6.0a available now

    Release 6.0a for Sage VIP Classic and Sage VIP Premier is now available for download from the Sage Portal . What is included in this update? South Africa: Tax Tables for 2023/2024, updated rates for Medical Aid Tax Credits and the Prescribed Rate…
  • Next software release | Release 6.0a for Sage VIP Classic and Sage VIP Premier available 8 March 2023

    Our next software update, Release 6.0a, is scheduled to be available from 8 March 2023. What will be included in this update? RSA Tax Tables for 2023/2024 Employment Verification Service Africa tax country changes on tax tables and reports …
  • Software update deployed: Sage Self Service V1.19

    The latest update Version 1.19 for Sage Self Service has been deployed and includes fixes the following reported issues: Payslips do not want to download Travel Report does not return any records Counter shows on Inbox, but there are no records…
  • Next software release | Release 5.9a | Interim EMP501 Reconciliation (Mid-year) Submissions

    The upcoming software update for Sage VIP Classic and Premier is Release 5.9a. Take note: The software is currently scheduled to be released towards the end of September 2022 . Q: Why will the software update only be available in the later part of…
  • Sage Self Service - updated to Version 1.18 (2022/08/11)

    Sage Self Service has been update to Version 1.18. What are the changes in v1.18? Branding changes Employee GUID (Enhancement) Leave Types Enable/Disable function (Enhancement) Customer Claim Transaction List (Enhancement) Items Resolved…
  • Sage Self Service updated to Version 1.17 (2022/05/12)

    Sage Self Service has been update to Version 1.17. What are the changes in v1.17? Declined transaction does not show in the users’ inbox For more details, click on the "What's New" button on the Self Service website.
  • ETI UTILITY 2023 - INCORRECT PERIOD SETS AND CALCULATIONS

    I am really concerned, I have just realised that the ETI Utility Tool is not calculating the period sets correctly. I have installed the new patch file, (several times already), but definitely is not correct. This is a big concern for me. I refer specifically…
  • SARS ETI VALIDATION TOOL

    PLEASE ADVISE IF THE NEW ETI VALIDATION TOOL FILE HAS BEEN RELEASED
  • Software Update | Release 5.8a for Sage VIP Classic and Premier available 14 March 2022

    Release 5.8a for Sage VIP Classic and Premier is now available for download from the Sage Portal . Related articles: How do I download a software update from the Sage Portal? How do I locate my payroll directory/folder? Release 5.8a…
  • Updated 2022 Tax File Ghana

    Kavitha Hope you are well? Do you perhaps know when the updated tax files for Ghana will be released?
  • Sage Portal - Unable to log in at all

    Hi all, I have been trying to log into the Sage Portal in order for me to download the latest software update (5.7a). However, I have been trying to log in but keeps on saying that the information is incorrect that it needs to be reset but when I…
  • SAGE Portal

    Good afternoon Usually I just entered the site code and email address to log in to the portal, and now they want a password. I tried to reset the password, but I don't get any emails to reset the password. Can anybody please help?
  • Sage 200c VIP, Classic and Premier Release 5.6b

    Morning I read through the release notes for 5.6b; however we do not submit reports to SETA - so I just want to confirm if we should still run the update? Do not want it to affect updates to follow. Kind regards Claudette