• 2FA for Sage One Payroll & Sage One Accounting

    Good day, When will 2FA be available for Sage One Payroll & Sage One Accounting login's?
  • Earning line items in End of service calculation

    How to Include and exclude earning line items in End of service calculation ?
  • Data Take On / YTD

    HI, I am running a trial version. Data take on is greyed out, we have started now in June, how/what/where do I add YTD take on figures? Sage One Payroll
  • Rate per hour increase

    Is there a way to do a batch increase of the hourly rate? I need to increase every employee's rate with 6%.
  • Annual renewal

    Good day, Is it a problem if you have renewed your annual license without copying company as it the last month for the year, but haven't roll over yet? I will really appreciate your assistance in this regard. Kind regards, Dumisani
  • Fringe Benefit on Interest Free Staff Loans

    HI How do I setup on Sage One Payroll an interest free loan on payroll so that a fringe benefit is raised each month on the interest free loan ? I've raised the loan and the monthly deduction, but need to setup the fringe benefit side Many thanks…
  • Payroll Rollover

    We are using the cloud payroll but since Feb22 I have had endless issues, So basically what’s happening is every time I do rollover it tells me rollover complete but then won’t let me back in as it tells me rollover not complete… I’ve been forced to thumb…
  • move between cycles

    Hi i am new to sage payroll. i have a few employees that we pay on the 25th aswell as the 30th, ive created a cycle for the 30th. all the employees (whether 25th or 30th) is in the one cycle. i see now that the payslip date is automatically 31ste of March…
  • Batch import transaction - Hours template

    Is there a template to import hours into payroll or is the export the correct format to upload. Kind regards Anele
  • working whilst on maternity leave

    I have a staff member who has been on maternity since 1 oct - she has worked a few hours in Oct and will probably continue to do so whilst away for the next 4 months... how do I best record this to pay her correctly
  • Negative tax - how to pay employees

    Hi everyone With our incomes being substantially affected by the recent ending of a contract, a few employees who were earning well now have negative tax amounts on the payslip. example: R8,000 gross, -R2,000 tax, payslip total R10,000 My boss says…
  • Mukona Group Package-Ref: W23084

    Good day, I have been trying to login to our Sage payroll and it shows we have some overdue invoices. And to my understanding, our sage payroll is part of the Sage one accounting package we are currently using. Please advise what is that for and why…
  • Edit Payslip Fields

    Good morning, I am having an issue with my Payroll. Only with one the companies I run a payroll for there is a new field on the payslip showing their "normal hrs" below where the "rate" is and the other companies do not have it. How do I remove…
  • 2020/08 Biannual submission

    Good morning, We have a couple of new clients that we have taken on and found the EMP501 Biannual hasn't been submitted. SARS has asked for it to be submitted. However, in both Easy file and Efiling, the period doesn't appear in the drop-down box…
  • Exporting Cake.HR leave data to SageOne Payroll

    Hi How can I synchronise the leave data from Cake.HR onto SageOne Payroll?
  • SDL Payment Holiday on Sage Payroll

    Good morning I believe that SARS has implemented a 4-month SDL payment holiday (SDL automatically blocked out on Efiling Declaration). However, Sage still pulls the SDL figure on the EMP201. Will Sage Payroll be putting something in place to account…