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Hi, We have recently migrated all of our clients from Sage 50 Payroll to Sage Cloud Payroll and I have had an issue with an employee's pension. They had previously chosen to leave the pension scheme (Cessation, not opt out) and this was filled in…

Hello, We have an arrangement where our employees are paid/reimbursed their portion off CPP every pay period. We are not able to continue this with CPP2. We've created the income account and linked them but the line item does not show on the employee…

Is there anyone willing to share their payroll calculations (how they are set up)? Particularly looking for the WCB calculation and the processes you do or if you even use it. Please email me at [email protected]

When do I get pay as an employee

Good morning, Please could we get an indication of when the Lesotho tax rates will be updated. Payrolls need to be issued to clients before pay run on the 25th.

To verify your version access Help, About and the first full line should state Sage BusinessWorks Accounting (Version 202x SPx). For Sage BusinessWorks 2021 it should be SP19 and for 2023 it will be SP5. It is recommended that all users download and…

Hi, I hope someone can assist me. We have about +- 350 employees whose leave was never linked. Now that we have a offline leave register that contains the employee history as well as their current entitlements. How do I upload the employee's leave…

What is the difference between running a payroll report by period end date and running it by check date?

How do you eliminate State Income Tax from the Calculations? Our State eliminated the Income Tax many years ago, although politicians spent hundreds of billions of dollars and now want to re-institute it. Sage automatically creates State Income Tax…

Right now I use the entitlements tab in the paycheque journal to track sick days, flex days, vacation days (in addition to the vacation tab) etc. These are not actual defined entitlements in the contracts of the employees. I am just using this tab to…

I have an employee who's check is processed but will not print. It's a $0 check because it's all going to 401K but it should still complete the payroll process.

We posted a payroll entry that wasn't balanced. From looking at it, it appears that we used an earnings code that wasn't liked to a GL account and now the trial balance is unbalanced. I wanted to see if anyone else has experienced this and see how they…

Hi, How to post the journal entries for the paying the benefits statement to the benefits company at the beginning of the month the employee and employer portion is automatic out of the account. How to post the payroll entry with the employee deduction…

Hi, have never used the payroll function in sage for very long. I want to confirm how to deal with the payroll entries specifically with relation to benefits. I cannot find an answer. We enter the paycheck into Sage and then we pay it online manually…

If you're paying your employees on a different date to usual, for example a day earlier to account for a Bank Holiday, you still submit your FPS as normal. The key is to ensure you still enter the usual date that you pay your employees. Read more >

I am considering purchasing Sage 50 from Amazon for my business. We are a contractor / manufacturing business and I had used Quickbooks for 15 + years and they no longer have the version that I was using, and there new version is extremely costly. I…

Hello! We process our payroll in Sage BusinessWorks. After printing checks, we print out the Check Register report. We had no problems last week; however, after printing checks and attempting to open the register report today, we got the following error…

Extra state withholding will not work. Shows on employee field, but will not take out. This started after last tax update. How do I fix?

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

Good day Is there anyone that has experienced the below error as we started getting it yesterday after the update to version 2025.1 and did the legislative update. We have spoken to Sage Support and even they have never encountered the error and they…

I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…

Hi We are getting the below error when we try to restore a backup on VIP Premier payroll: "Invalid class string (Exception from HRESULT: 0x800401F3(CO_E_CLASSSTRING)) COBOL error at 005C4F in vipsal.acu" Can someone assist please?

We book payroll by journal entry BUT I'm wanting to post the hours from a timecard - no dollars - nothing to the GL - only total hours to the jobs/work orders listed on the timecard. Is this possible?

We have an employee who had attended jury service and we top up the court loss of earnings allowance to full pay. I'm trying to set up a deduction in Payroll settings for Jury Service and the Sage Payroll guide says the following How do I set up a…

What is the difference between Married and Married M2 in Sage? Which one would I choose for Married Filing Separately?