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  • Sage Self Service Down

    Hi, I'm seeing at multiple clients and multiple browsers that SSS is currently not able to login.

  • ID does not open emailed payslip

    I have a number of different clients who's employees are saying that the emailed payslip is not opening with their ID number but the uploaded payslip to Sage Self Service does. What password opens the emailed payslip?

  • New employees requesting SSS navigation

    Hello Sage Community I have 3 new employees that joined the company and need a tutorial on how to apply/ view leave on SSS. Is there a solution like that ? or I should take screen shots to create my own presentation?

  • Sage Self Service - Approval process in absence of manager

    Our leave approval process is very simple: Direct line manager approves leave, and the Payroll Admin then does a final approval to get the leave into the system on a schedule. Occasionally a line manager will be on leave, and their reports submit leave…

  • Sage Self Service Leave Schedule not showing any employees

    Please see the screenshot below. No employees appear on the report. Is there something going on this morning, normally there is no problem. Also, when I try the select employees option, there are no employees.

  • Set up for SBCPP/SSS from VIP Classic

    Hi Who can I speak to for this set up, currently using VIP Classic and this solution is newly acquired. Kind Regards

  • Can't apply for leave for one employee on Self Service

    Good day I have been using SBCP for a year and Self Service has been active since we started using SBCP. There is one employee that no longer can apply for leave through Self Service. When he wants to apply there are no leave types to select. It is…

  • Sage Self Service Leave

    Hi Support, When applying for leave on SSS, how do I ensure that weekends and public holidays are excluded? for example, when an employee applies for leave for two weeks, SSS calculates that 12 days have been requested, however it should only be 10…

  • Sage Self Service Can I log leave on SSS as an administrator?

    Good Afternoon, Can I log leave on behalf of my employees on SSS? I am the administrator or do I need to log leave on the payroll itself? Thank you Yolandi

  • Sage Self Service

    Is there a problem with SSS at the moment? I have been unable to upload my August payslips. All August claims pulled through twice. Luckily I noticed this and could change before I paid the staff. Is this perhaps something that I did unknowingly?

  • multiple companies

    in sage self service there is a option to link multiple companies. How do i unlink companies from the multiple companies?

  • SAGE SELF SERVICE

    How do we log Maternity leave on Sage Self Service?

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