Sage Pastel Payroll

Good day Is there anyone that has experienced the below error as we started getting it yesterday after the update to version 2025.1 and did the legislative update. We have spoken to Sage Support and even they have never encountered the error and they…

Hi there I see on Multiple Transaction Manager there is an option for a Take-on Batch. There is also information in the Help regarding this batch type. How do I activate it? I have tried on an empty Payroll, a Payroll with only new employees etc…

Good Day i hope you are well. I have exported payroll summary report from payroll , see attached for ease of reference. However, i would like to create monthly salaries from this report and import the salaries instead of capturing manually…

When i try opening the employee masterfiles i get runtime error 9 and then payroll closes. I have rebuilt the files, done legisaltive releases and nothing seems to work.

Good day, I received the Negative tax totals error on my payroll this month for one of the employees. I emailed your support and Siphiwe was helping me up until Wednesday afternoon, but the support he/she gave did not help me as the payslip still…

Good day, I have a problem ons Sage Pastel Payroll Version 2022 update 1c where the code 5026 COVID-19 TERS Payment does not show on the 12 month report for one employee only. I have a total of 12 employees and on the 12 month report all the details…

Good day everyone Our company does the following: Once any employee is employed for 6 months they join our group RA Scheme where the company contributes 100% (R1000) on behalf of the employee into the funds bank account end of the month Previously…