Sage Pastel Payroll

Hi All, I accidentally deleted an employee on maternity leave when finalizing my tax year end. I wasn't aware of it until now when she started again. Is there a way I can find the deleted profile or should i re-load all of her info on a new clock…

Good day, I need to remove a transaction code from about 200 employees and add another transaction code. How do I do this? I really don't want to have to do it manually.

We have Non-Contributory members for risk policies. How do I create transaction code(/s) for template codes 9404 and 6404 to work as but with own description? That is to only entering the amount once for company contribution code (9404) and it also…

The weekly employees are setup with the working days as per the below screenshot: Monday to Thursday they work 8.5 hours per day and on Friday they work 6 hours. I processed sick for a Friday as per the screenshot below: When I process sick…

I have just updated to the latest release version 2022 update 1. For each employee there are now two sets of leave displayed - duplicated. However when you capture leave taken the amount of leave due increases not decreases. Can someone please help…

Good day Everyone, I found some information on my Antivirus program that says that I have Suspected Trojans on my Server and then I went to have a look and found that following says it is a Virus. C:\Windows\Installer\1d045c46.msi\(Embedded CAB)\pastel_payroll___malawi…

I have received an email from UIF /Dept of labour offices ( [email protected] ) that stipulates that the employer needs to open a separate bank account and on the process to claim UIF in bulk for employees. Will Pastel Payroll have an updated…

Good day Sage, I need to do a new installation of the following Software on our new Server 2019 Windows STD. I need to know where I must start the prerequisites for the Server and the Pastel software and what I need to install first, second ext. I also…

Hi all. Short and simple Is there a way do update the legislative release on all company's at once, Instead of going in to every company one by one and updating? Thanks in advance Reasonancefate

We are delighted to welcome you to the Sage Pastel Partner Payroll Advantage family. Now that you have bought your software you will be eager to get started as quickly as possible. Installation estimate: the process should take Approx. 1 hour to get…

I did payroll for May last month, printed the payroll summary and loaded payroll. Didn't touch the system after that. I logged in today and printed the payroll recon so I can do my journals, then realized the net pay wasn't the same. For some reason…