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  • Adding a user

    I am trying to add a user on an account but when the notice is emailed to them the link says it has expired even though I had just sent it. Does anyone know the workaround for this?

  • Sage 50 another sage 50 user or workstation is accessing this company area....

    I need some help with this error message. Heres some brief details first,
    Sage 50 is installed and data files hosted on a Windows 2016 Essentials server.

    We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the same…

  • Sage 50cloud Pastel Accounting Newsflash - December 2021

    Good Morning Community,

    Every month we share important news, links and solutions with you.

    Refer to the link below to view the December 2021 newsflash.

    Sage 50cloud Pastel Accounting Newsflash - December 2021.pdf

    Kind Regards

    Sage 50cloud Pastel Accounting…

  • Seasonal tips for Sage 50cloud Accounts

    There's a lot going on in the build up to Christmas. With that in mind, we've put together some Sage 50cloud Accounts tips to make life a little easier.

    Read more >

  • Sage City is an advertising platform, not a help forum.

    It seems the answer to almost every question someone asks in the forums is: "'why yes, sage can do that, email my firm for more information about how the services we sell can help you with this." 

    Younger more innocent Josh.0 expected accounting…

  • Hot topics this week

  • Hot topics this week

  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email.  I would also like to update the email associated with the sysadmin on multiple files.   I have seen posts where people have said the only way to change the sysadmin email is to send…

  • Add subtotal and total tax to bottom of invoice

    I have already figured out how to add the subtotal as a separate line item, but is there a way to get the subtotal and total tax to appear at the bottom of a custom invoice? Somewhere just above the total instead of as a line item.

    I don't like how it…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • Free - live - 50cloud Accounts webinars

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. In addition to watching the live demonstrations…

  • Nominal Analyzer

    Hi, 

    I have 7 nominal codes that appear in the nominal list, but not under any heading in the nominal Analyzer, is there any obvious reason for that?

    Any advice appreciated.

    Thanks  

  • Accounting entry in Sage 50

    Hello, we just recently switched to Sage50 and I am in need of some help. 

    We are a plumbing business- residential and commercial. After accepting a job, we pay a visit and then go purchase the necessary items and use them immediately on that job. We initially…

  • Can a SysAdmin log off other users

    Hi,

    Can I force a log out of other people who are still logged into sage? I have a licence for only 2 people and now I have 2 people logged into the system. But also I can't even log in as a sysadmin because two people are logged in. I am going to go…

  • Troubleshooting assistance and step by step guides for known errors

    Good Day community,

    Do you need help resolving an error in your Sage 50cloud Pastel Accounting software?

    We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known issues…

  • What's trending in the Knowledgebase this week?

  • Top 10 trending topics - July 2021

    Good Day community,

    Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?

    Click Here to view out interactive info graphic with step by step KnowledgeBase Articles and YouTube…

  • Sage 50 outlook emails showing as "please treat this as private". Can this be changed?

    When sending statements & invoices from Sage via outlook, the email generated has a little message next to follow up, showing as "Please treat this as private". Having scoured the web for this, the only info i can find is on changing outlook settings…

  • Sage Accounts Support Bulletin - July edition out now

    The latest edition of the Sage Accounts Support Bulletin is now available to you and your clients. Topics include:

    • VAT Tips
    • HMRC Direct Debit changes
    • Checking for duplicate transactions
    • Cashflow / missing invoices
    • Memorise / Recall / Recurring - Avoid…
  • Sage Accounts Support Bulletin - July edition out now

    The latest edition of the Sage Accounts Support Bulletin is now available. Topics include:

    • VAT Tips
    • HMRC Direct Debit changes
    • Checking for duplicate transactions
    • Cashflow / missing invoices
    • Memorise / Recall / Recurring - Avoid repetetive tasks
    • Free…
  • Top 10 currently trending issues - June 2021

    Good Day community,

    Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?

    Click Here to view out interactive info graphic with step by step KnowledgeBase Articles and YouTube…

  • Intercompany accounts

    I need help.

    We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look >

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look >