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  • The new ETI brackets are not updating

    On specific data sets, the ETI is calculated using the old bracket, even though the new tax files are correctly installed and applied for tax calculation purposes. We have investigated the issue and will be releasing 2023 Update 1b to rectify it.…

  • Latest Update - 2020 Update 1d (Released 23 August 2019)

    2020 Update 1d has been released on our Download Manager . The download manager is always available in app by navigating to Utility, Weblinks, Download Latest Version. Click here to view our guide to install this update. 2020 Update 1d is incredibly…

  • E@syfile Failure - If Monthly calculated ETI (code 7004) is greater than zero then Remuneration Paid (code 7002) and Wage Paid (code 7008) and ETI Hours (code 7007) must be greater than zero for ETI Month

    You have exported your Electronic file from Pastel Payroll and have imported the file into the E@syfile system, but your file has been rejected due to the below (and above) reason: The reason for this failure reason is because you claimed ETI for…

*Community Hub is the new name for Sage City