• Duplicated Bank Feeds

    Good day We have been experiencing duplicated bank import feeds for weeks now. Its not every day but its becoming a real inconvenience having to fix it over and over again. Please assist as soon as possible. Many thanks Audrey Makan
  • Item Imports keeps failing

    Hi all, I am trying to import an item list but the error log keeps telling me that every line and column is in the incorrect format. It seems that the import is not separating the columns because I can't select specific columns on the mapping stage. On…
  • Import Issue

    Hi I am importing GL Accounts from a CSV file. The problem arises for Cost of Sales and Admin Expenses account types where they are being modified to Purchases. We cannot also amend it by Editing as this is not an option. Only the View option appears…
  • Time Tracking

    Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist
  • Urgently need to contact Sage One Accounting's Management

    We have been experiencing problems to import 1 of our biggest clients’ 2020 & 2021’s GL in Sage One Accounting, into CaseWare, since January 2021 already. This was originally a Pastel client, before converting to Sage One. It used to work well until Sage…
  • EXPORT / IMPORT DATA

    Good morning, I need to Export all my Customer, Supplier and Item Masterfile data. We need it import this again into another new company that will use the same Customers / Supplies / Stock Items. Can this be done? Thank you, Chris
  • Importing Standard Bank Business Banking Statements info Sage Business Cloud Accounting

    Please can someone assist. I am unable to import bank statements into Sage Business Cloud Accounting from Standard Bank Business Banking. I have tried importing the TXT file and I have also renamed it to a CSV and tried importing it again and it fails…
  • Recurring Invoices not changing delivery address

    Hi All Please assist if possible. A customer of ours has changed the information on numerous customer accounts particularly delivery addresses. Now if we open the existing recurring invoices it still shows the old information how do we get…
  • Import data

    Hello, I am trying to update my customer information (add in their area, region and province - 3 columns). All the customers are already in my SAGE. I tried to import the csv file that contained all my updates, but it only wants to import all the headings…
  • PaymentMethod enumeration is not Valid selection error when trying to import CSV bank statement

    Good afternoon Keep getting PaymentMethod enumeration is not Valid selection error when trying to import CSV bank statement. Have redone file, checked that formats and spelling is correct and even used sample file. Still same error
  • Bulk edit to Customer Masterdata

    Is it possible to perform a bulk edit to amend settlement terms for all my clients customers? In the current scenario, the customers need to all be changed to due date = invoice date. Thanks in advance