• Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • Pastel V19.1.1 Release notes

    Good day all Can anyone tell me where I can find V19 release notes? The link on Pastel website and customer zone keeps bringing up an error 404.
  • Intelligence Reporting

    Good day One of my clients have an issue when they load into their company profile and head over to intelligence reporting that it gives them a no reports and when you try to launch a report it gives a unknown error. What could be the cause if this…
  • Version 19 Upgrade

    Is the a link to download version 19 or do we require a disc?
  • Pastel Partner Version 14.2.2 Update from Version 14.1.2 Error: "The rebuild of the data files was abnormally terminated and may have resulted in data loss..."

    Hi We did an upgrade from Pastel Partner version 14.1.4 to Pastel Partner 14.2.2. All went well and all other companies files were rebuild and are working as it should, but we've got this one company that gives the following screenshot as soon as you…
  • Error code 20 all computers

    Hey there guys, We had a virus issue on our server which has been cleared.Since then though non of the workstations can access the pastel server and it just says error code 20 and closes. I have already checked that the software works on the server…