Sage 50cloud Pastel

When i import multicurrency journals e.g the supplier journal .the exchange rates appear wrong ......the incl value is divided with the converted amount to give a false exchange rate of 0.0006245 intead of 159.90

Good day, I have a Issue with one of our Clients. Here is the Scenario. The have a Onsite Server Running ESXI. So one Server is Allocated where all Pastel Data is stored and other Server is where they all work on. All Users work on Remote Desktop on…

Good day, Could someone please provide me with a link to solve all error on a Data Integrity please. Thank you

status 54 (variable page error) file 9 (inventory item master - accprd.dat) Opcode 6 ( GET NEXT)

Hi We captured some supplier invoices to a specific project, let's call it ABC When we print an ABC project report the supplier invoice is reflecting. However, when we process an Income Statement in the BI Report module - we see the supplier invoice…

I would like to change the Company start date from March to May how do I do this? Thank you

Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…

My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…

Good day All, Please can I reversal a transaction on Inventory Journal? A colleague wrong inputted wrong amount while trying to do adjustment for the month. How can we reverse this? Thank you Olugbenga

Good day Everyone. I would like to ask if anyone has any Documentation on the installation of an POS Terminal with the SAGE POS Software. I know I have to install the PARTNER 50CLOUD BASE on a Terminal Server so that the POS system can communicate. Is…

I have this error when i try and open the cash book. I am on the latest version of pastel and tried on different machines.

Good day I have tried to download Build 19.3.4. but I am getting the following errors Please advise urgently, as I need to restore a backup of a colleague who is using Build 19.3.4 and I am on Build 19.3.3 so I am unable to restore the backup!

Hi, I can't seem to find a group for Pastel Partner. Is there one or is Sage 50cloud also being used for questions for Pastel Partner? I see a lot of comments coming through for Pastel Partner on this group. Thank you in advance. Regards…

Afternoon people, I hope you all are doing well. I have a question here regarding VAT periods and reporting frequency. In my jurisdiction, we pay VAT on the 20th of the following month, so when I view my tax reports in the current month having not…

Good morning people, I am using Sage 50c Pastel partner and I am having a hard time processing accrual journals. May you assist me on steps I need to take to process to the accrual journal. e.g, Now i have a telephone I know I must pay every…

Good afternoon, I am receiving this error when i try and open my company on my Pastel Partner V19 - Please note this error occurs after i filled in my Password "Class does not support Automation or does not support expected interface" Thank…

Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…

Hello Support I'm getting this error, at a customer, who urgently needs help with it. invalid line format (prn line col) on Sage Pastel V18. I'm thinking it has to do with the printer they are using, or possibly a long description that is wrapping…

Good day I am trying to import a CSV Customers List into my Sage50c Pastel Partner. I am receiving a Run-time error 3264 once I try importing. Any assistance will be appreciated.

Hi All, I am looking for the template to allow me to import purchase orders from a CSV file into Sage 50c Pastel. I tried to create a template by first exporting some purchase orders and then using the same format to reimport. However, this is not working…

Greetings Everyone, Pastel Partner user has experienced a single side entry when he was posting Cashbook receipts. When tried to view Audit trail, found the Transaction only credited USD 28,848.3 as per below image attached. Kindly advise if…

Hi There I am experiencing an issue with RDP Printing through Partner v19 in that it will only print to the default printer regardless of which printer is selected in File...Printer Fonts Setup I know TSPRINt and screwdrivers could resolve this but…

Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…

Hi, When we sent 1 invoice via email(outlook 2010) the invoice is correctly inserted into the email with a PDF extention The moment we send a batch(more than 1 invoice) the batch is emailed but the attached Invoice has a ,DAT extention instead of a…

Hello Guys, Can anyone kindly assist why the Detailed Ledger report is showing Zcontras on References, Generated General Journal on Description. This is happening mostly for General Journal Entry Type transanctions. Please find the image below for…