• Multi currency cash book

    Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…
  • Runtime error 6 Overflow when trying to open a company

    My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…
  • POS Installations

    Good day Everyone. I would like to ask if anyone has any Documentation on the installation of an POS Terminal with the SAGE POS Software. I know I have to install the PARTNER 50CLOUD BASE on a Terminal Server so that the POS system can communicate. Is…
  • VAT reports and processing

    Afternoon people, I hope you all are doing well. I have a question here regarding VAT periods and reporting frequency. In my jurisdiction, we pay VAT on the 20th of the following month, so when I view my tax reports in the current month having not…
  • Error 424 Unknown Error. Object Required

    Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…