• Runtime error '2147220991 (80040201)' The VSPrinter control is empty (no document to translate)

    Good day, Can I please get some information and assistance on this error. The error is only on one of our companies. I have tried the KB Report - Solution ID: 200123133446890 but with no luck. It only happens when trying to print to A Customer…
  • Troubleshooting assistance and step by step guides for known errors

    Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
  • Top 10 trending topics - July 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • Grayed out fields on Point Of Sale 19.0.2

    Hello, I have a challenge with one computer which has grayed out other field on POS on invoicing, quotation etc. the grayed out fiels are Quantity, Description, Ex price and discount basically only code is the only field which is not grayed out. I haved…
  • Status 22( A File in your company databas has become corrupt... File (Euro Codes - Acceuro.dat)

    Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…