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  • Runtime error '2147220991 (80040201)' The VSPrinter control is empty (no document to translate)

    Good day, Can I please get some information and assistance on this error. The error is only on one of our companies. I have tried the KB Report - Solution ID: 200123133446890 but with no luck. It only happens when trying to print to A Customer…

  • Pastel download and communication 32 bit

    Good day any information on the Task will be much appreciated What ever this task is, is very resource resource driven and customers are not happy. Customers computers become very solo, till the point where it's unusable and the keep needing to…

  • Black screens Distorted display

    I am using Windows 11 Pro, Terminal Server. But when the users are working on the RDP on the Terminal Server the experience Black screens Distorted display in the SAGE Software. Then they close the software and reopen it everything works. They are Working…

  • Error Code 5 " Invalid procedure call or argument" : On Open-item Customers

    Hi There We're experiencing an error code 5 "Invalid procedure call or argument" on Pastel V19.3.5 When selecting a customer code in the Cashbook or Journal processing screen, just as we are about to move to the next line the error is triggered. …

  • Bank Manager error - unhandled exception

    Hi, please assist urgently. We get below error when we click on "Create Batches"

  • Grayed out fields on Point Of Sale 19.0.2

    Hello, I have a challenge with one computer which has grayed out other field on POS on invoicing, quotation etc. the grayed out fiels are Quantity, Description, Ex price and discount basically only code is the only field which is not grayed out. I haved…

  • Status 22( A File in your company databas has become corrupt... File (Euro Codes - Acceuro.dat)

    Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…

  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…

  • Datafix - Who do you contact?

    Good day Our data integrity in the system is giving errors, the inventory has blank codes and some codes has corrupted. Customers is doing the same. We have logged a support call, but no response. Who do we contact for a fix?

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