Welcome to the Sage 50cloud Pastel Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks.
Good Day community,
Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?
Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
Good Day community,
Do you need help resolving an error in your Sage 50cloud Pastel Accounting software?
We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
Good Day community,
Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?
Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
Runtime error 6 when trying to update invoices or the update process take long that you have to close program via Task Manager on Version 19. This usually occurs if the batch has many invoices.
The issue has been resolved on build 19.3.3. Click here…
Stay up to date with the latest news and trends in support by viewing the newsflash for August 2020.
Sage 50c Pastel Accounting Newsflash - August 2020.pdf
Good Afternoon community,
In the last few days since loadshedding we have noticed a drastic increase in the following errors being reported:
Pervasive error code/ Status 94
Error code 20
Status 116
Status 161…
Good Morning Community,
Year End is here and with it some common errors and FAQ's.
Getting the message 'Open Batches found' is a common Year End error and fairly easily resolved.
For a step by step guide Click Here or watch our step by step video…
On occasion when trying to open your Sage 50c Pastel Accounting software you may encounter the Error Code 20 message.
This message will advise you that your Pervasive software (this is the database that Sage 50c Pastel Accounting uses) is not licensed…
When posting a question or seeking assistance there is certain information you can provide to get assistance quicker.
Please ensure that where possible you provide a screenshot of the problem
Please provide full details i.e. I am receiving a status…
Need to send your company dataset in for a Datafix? Unsure how to get the data through to us, do not worry below are all the steps and answers your require to get your company dataset fixed as efficiently as possible.
You will need to contact support…
Many Windows 10 users are experiencing an Error code 20, this is caused by a Windows 10 update where the option Beta: Use Unicode UTF-8 for worldwide language support is enabled.
Please follow the attached links to resolve the error:
Error Code 20…
