Sage 300cloud Africa and Middle East

Hi, Is Outlook a requirement on a workstation for SMTP email to work? The programs and company data are on a network share (not local), and the only emails that will be send are Statement runs with the customer delivery method. Thank you

Hi We have encountered an issue where the Sage.CNA.WindowsService service terminates unexpectedly 3-4 times daily. When this happens, Sage hangs until the service is restarted. As you can imagine, this is very inconvenient. Sage 300 v2021. Users are…

I've noticed an error in the IIS log files that keeps repeating. Sage 300 v2021 using Web Screens. Can you help resolve this? Message: Error-[Tenant:] [Company:] [Module:Global] [User:] - Application: Exception Source: System.Web Exception Type: System…

In Sage 300 v2021, we have an issue where the .Net Remoting Manager Service is not starting. Attempting a manual start results in the error "Windows could not start the Sage 300 .NET Remoting Service service on Local Computer. Error 1064: An exception…

Has anyone ever faced this issues where you're unable to open a report, preview or print and invoice? if yes, them how was it solved? LINK TO CRYSTAL ERROR

How do I resolve errors popping up at the point of using the web screen, couldn't use the web screen at all. Error says Server Error in/ sage300 application Unable to load one or more of the requested types. Retrieve the LoaderExceptions property…

What can I do where I tried importing vendors names but popping sage CRM connection failed, then it says it failed to insert record. But 1 of the list was inserted What is the best solution to this issues

Hi At a client site on the terminal server when the users want to do an import or export and the type is excel 2007 or excel 2007 binary workbook the window just closes without any error. The other import/export types work as expected. Sage 2022…

Hi Team, I need your expertise as I have set my additional cost clearing account in GL Integration of PO. But the cost after posting is still hitting my Purchase Clearing Account.

Hello I have a scenario where I want to post customer invoice once, but I should 25% of it after every 3 month. ie. Quarterly 25% of the original invoice How could I accomplish it using retainage as multiple billing cycle does not solve my issue…

Hi Everyone, I currently have a client with up to 70 concurrent users running Sage 300 2020 core modules including Norming asset management and Pacific workflow on desktop version. My challenge is on speed every time they dome month end procedure…

Dear All, I am looking for a solution regarding the below tax calculation. We have multiple tax authorities and some of the tax authorities are also taxable. I want to know how we can set up in Sage 300 tax services? The calculation is as below: …

Please help me with an email address/procedure on how to log a Support Ticket With Sage AFRICA? I am a Sage 300 Cloud Consultant employed by a Business Partner, SynergERP (Pty) Ltd. I cannot get the new licence file to work and the client's software is…

Hello I would like to simplify bank reconciliation on sage 300 by using OFX statement, but am not familiar with OFX layout. If possible could anyone share a sample of OFX statement so that I Can request from my bank side the same statement?

Hello After installing norming fixed asset with webscreen now i got an error when user try to log in on the web Error HRESULT E_FAIL has been returned from a call to a COM component.

Hello, I updated a site to Sage 300 Version 2018 from version 2017, Now some issues are arising that were not in Version 2017, Firstly the AR Revaluation window has become in inactive when you you open it as in you cant do anything on that window. Please…

Hello I have a client (University) they want to use customer number as Student Registration Number. Normally Sage 300 Customer Number has the length of 12 chars but I want it to have a length of 16 chars.

Hello Team We have a client who is using Sage 300 v 2020 without. We want to set idle time of 15 minutes, if user stay for 15 minutes without any interaction with the system, system should force user to logoff. We want to set it on desktop version…