Sage 300cloud Africa and Middle East

Hello Support, I am installing Sage 300 on the Windows Server 2019. Everything installs fine except for Financial and Operations modules. They don't even appear in the License Manager and the folders are missing in the Sage 300 installation directory…

We are struggling to reconcile GL with cashbook. There are transactions of the CB not pulling through to GL. How do we fix such and were can we see the transactions that we must update?

Hi everyone. I have been having issue connecting the ODBC on a workstation for a client. The client's server is hosted in the cloud so while trying to connect the ODBC we encounter the below error message. Kindly assist with it a solution.

Hi, Is Outlook a requirement on a workstation for SMTP email to work? The programs and company data are on a network share (not local), and the only emails that will be send are Statement runs with the customer delivery method. Thank you

Hi We have encountered an issue where the Sage.CNA.WindowsService service terminates unexpectedly 3-4 times daily. When this happens, Sage hangs until the service is restarted. As you can imagine, this is very inconvenient. Sage 300 v2021. Users are…

I've noticed an error in the IIS log files that keeps repeating. Sage 300 v2021 using Web Screens. Can you help resolve this? Message: Error-[Tenant:] [Company:] [Module:Global] [User:] - Application: Exception Source: System.Web Exception Type: System…

In Sage 300 v2021, we have an issue where the .Net Remoting Manager Service is not starting. Attempting a manual start results in the error "Windows could not start the Sage 300 .NET Remoting Service service on Local Computer. Error 1064: An exception…

Sage 300 What is the GL Batch numbering limit. I have an idea its 1,000,000 but not sure. Is there any way to increase this?

I tried making a request to any sage api with the given api link with ip address from sage on my nodejs web server but i get unauthorized error. It works fine when I call the apis from the swagger docs provided to us by sage. What could be doing wrong…

Hi I have a client that is on Sage 300 2023 PU1. They Ran Dayend but did not create an AR Invoice batch. Is there a way that I can make these invoices be posted again and create an AR Invoice batch? The GL batch is 100 fine and inventory reports…

Hi Please advise if I have submitted my vat for January and closed off Then I do an invoice dated in January will it reflect on my next vat report I do in February - or do I have to reprint January and then will it show all the prev entries aswell…

In database setup with have a DAT linked to a SYS In sql when you open the DAT files it is enpty When I open the SYS tables for data and system files are in there Why is this Do we need to fix or leave as is Sage 300 2022

Has anyone ever faced this issues where you're unable to open a report, preview or print and invoice? if yes, them how was it solved? LINK TO CRYSTAL ERROR

Good day, When will the Serials and Lots be available in Sage 300 Web Screens?

How do I resolve errors popping up at the point of using the web screen, couldn't use the web screen at all. Error says Server Error in/ sage300 application Unable to load one or more of the requested types. Retrieve the LoaderExceptions property…

Good day everyone. Am happy to be here. I have questions to ask please. Thank you

Hello, We're currently on Sage300 2020 Standard PU8. We sell serialized products; devices from vendors that already come with serial numbers, which we have to input into the system, currently by way of scanning bar codes. We have no use for serial…

What can I do where I tried importing vendors names but popping sage CRM connection failed, then it says it failed to insert record. But 1 of the list was inserted What is the best solution to this issues

Hello, Does Sage 300c supports IFRS 16 and IRFS 17 ?

Hi At a client site on the terminal server when the users want to do an import or export and the type is excel 2007 or excel 2007 binary workbook the window just closes without any error. The other import/export types work as expected. Sage 2022…

Hello guys, I really your help here, i have been trying create an order using the web service api, every format is achieved except for the "Order Date" and "Invoice Date", keeps returning error message " String was not recognized as a valid DateTime…

Hi Team, I need your expertise as I have set my additional cost clearing account in GL Integration of PO. But the cost after posting is still hitting my Purchase Clearing Account.

The Client wants to deactivate Pacific workflow and raise Purchase Orders directly in P/O before acquiring Norming RM. Raising Purchase Orders directly in P/O returns the error below.

In AP Payment Screen: This Reference Fields relates to Bank Services section part of the entry and if you capture your reference here it will be available for you when you try to reverse transaction within Bank Services. All the fields within the…

Hello I have a scenario where I want to post customer invoice once, but I should 25% of it after every 3 month. ie. Quarterly 25% of the original invoice How could I accomplish it using retainage as multiple billing cycle does not solve my issue…