• ESS Forgot Password

    Good day When an employee uses the Forgot password option on the ESS profile, the email is received with the link, after the new password is entered the system gives an error. This is the case with all employees, we are on MCS, is this an issue cloud…
  • ESS- Unable to change your password

    Hello, Please how do we resolve this issue. Trying to change the password for our account. Regards, Akin
  • Web SS Landing page shows blank

    The Web self service page shows blank
  • ESS Coming Soon Error

    Hi, We are getting the below error at a new client, new implementation. Does anyone know this error or have any idea on how to fix this, have double checked the setup within People and all seems in order.
  • attach proof of banking

    Hi, We want to open the option for people to change their banking details through WebSS. In the manual the screen on ESS as the option to attach supporting docs - but our WebESS does not. Where do I add this option so that it reflects on WebSS
  • Why is the development plan option not displaying on WEBSS?

    The development plans option is ticked for both the user settings and direct reports to in the company rule setup detail, but the option is not pulling through to ESS?
  • P9/ TAX CERTIFICATES ON ESS FOR KENYA,UGANDA,SOUTH SUDAN

    Hi, Kindly check P9/ Tax certificate on ESS, most clients are asking for it, is it possible for development to put it on ESS. Regards, James Mbote
  • Web ESS profile is inaccessible by end user

    Good day, Kindly assist, end users are unable to access profile on Web ESS. All ports are open for Web ESS. The profile is accessible on the server were Sage 300 People is installed. Thanks Owen
  • What can I check if I have Leave Definitions missing from Web Self Service/ESS?

    From the Navigation Pane Expand Self Service Expand Setup Double click on Process Definitions Linking Click on the Process Definition in question Ensure your Leave Definition workflow setup as below: From the Navigation Pane Expand Company Management…