• Daylight Savings Time shifted Scheduled Reports in SEI

    Hello, As the title suggests, my business' reports are now being sent out an hour earlier than they should due to DST. When looking at the admin guide in SEI, it suggests I set a Time Zone for the scheduled job. However, as you can see below the option…
  • SEI View stuck in Pre-Fetching Data

    What would cause SEI to not populate the data in a view and just be stuck on "Pre-Fetching"? I've also noticed scheduled reports aren't being sent out either, so I'm guessing it's a connection problem.
  • For Pivots, why is the grouping and data staggered?

    I'm trying to automate reporting for my organization. However when utilizing SEI's pivot function, it staggers the groups from the data itself making the data useless upon exporting to Excel. I'm hoping there's some setting where I can have a more traditional…
  • How to remap fields in SEI processes after db field name changes?

    Some fields in our X3 db were renamed. SEI process currently refers to old field names. Is it possible to remap field references in process? I was hoping to be able to update references in the relevant process files in CentralPoint. But this hasn…
  • SEI Sending Two Email To Each Users

    When we are sending out emails to the users via Scheduler. It is sending two email each time to the user. How can we stop it from doing that?
  • Scheduled distribution only if it has data

    If I create a scheduled distribution of a worksheet, how can I make it only deliver if it pulls data. So for example I want to use this as essentially a notification for certain invoice types. I have the work sheet built and filtered, and it's scheduled…