• Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • Can't Reset User's Password in SEI

    Received a request from a user that he could no longer access his account nor reset his password. Upon attempting to reset the password myself, I received the error message below: "Cannot reset password for an active directory user" I believe the…
  • How do I fix SEI connection issues?

    FormerMember
    FormerMember
    Users from one of are remote company locations can get to the https login page via the WAN and enter their AD credentials. Once the credentials are provided SEI never moves past the connecting screen. We are using AD authentication and the users who are…