• Performance: "Call SYSTEME From ORDSYS" takes about 15 seconds

    Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin
  • WebScheduling X3 interfase logs

    Hi all, We are having problems with the total import from the Analytics. The logs on the sedApta side show that a request is made but doesn't get an answer from the Sage Server. It does`t happen all the time, since sometimes the import process finishes;…
  • Customer (Credit Control Section ) Management Tab

    The credit control section of the management tab is grayed out on the system and cannot be amended. Please assist with possible solution
  • Apple operating systems and Sage X3

    Hello all, I am the MIS manager for my company and have recently run into an issue with Apple devices and Sage X3. We have both Windows and Apple running in our environment. Our Apple users started reporting numerous fatal errors on their MacBook…
  • Sage X3 V.9 and V.12 with Hyper-converged infrastructure

    Hi Everyone, We are currently using Sage X3 V.9, planning to Upgrade to V.12 After upgrading our Infrastructure. We were looking to upgrade to an Hyper-converged infrastructure (Like Nutanix), but we would like to be sure that there's not any known…
  • Slowness in loading PJM functions

    Hi, I have encountered slowness in accessing PJM function, in particular the Project Management function (GESPJM). With the fully updated Cost Structure and Task Planning Structure, the project takes very long to load (abount 30 seconds). It will take…
  • Sage X3 on Multicore VM

    Dear Experts, we have a strange problem. Sage X3 is allocating only one core for tasks launched from each of the terminals. The system is running in a VM with a 4x4 (4 Physical each with 4 logical cores) configuration. But while creating a big report…
  • Slow Performance after Application Reboot

    Does anybody experience extreme slowness after application reboot on the Sage X3 front end? After every reboot, the system becomes very slow the next day. Any suggestions?
  • delfile command , possible replacements

    I found this great little command, delfile, for deleting files programaticaly from the X3 folders. I am in V12 Patch 20. I can run the command in the calculator and it works. When i tried to compile it using Eclipse... the source will not compile…
  • Combining Stock Records

    Looking at the Stock table, I see that I have a lot of cases where a product is listed multiple times with a different STOCOU number. Everything else is identical (except for the quantities). For example: Product (ABC), STOCOU#, Bin Location and Qty…
  • Tabbing through parameters in X3 V9

    Hello, has anyone had the following issues in version 9: -When tabbing through the fields in the parameters when trying to print a report, sporadically, it will enter fields with letters and not tab through properly. If so, is there a fix? -When in…
  • Best ways to deploy X3 to users based in China?

    We are headquartered in USA and host Sage X3 (U9 P9) from servers in USA. We want China based staff to interact with Sales, Distribution, Inventory, Financial, Reporting functions of X3. Has anyone done this successfully before? Any recommendations…
  • Java Bridge and Simultaneous Calls

    Good Morning, I saw an interesting error come from the Java Bridge Server and I am not sure of the best way to handle it. I know that the java bridge server is not great at handling multiple connections simultaneously, at least to the same bundle, so…
  • Log Reading Limit of 1000 appears to be back

    When reading my logs from installing patches / upgrading folders in V12, the Log Reading seems to only be able to display the first 1000 lines. I know this was a problem a while ago and that it was resolved. I looked at my V11 system, and there is no…
  • Data Purge Parameters

    Hi, We are a Blending & Packaging plant and have v9 Patch 5. We have 'never' archived/purged in our Sage X3 (EM) so we have over 10yrs of data (Since June 2008...) We've started to purge out some old data like the ATRACE and investigating into the…
  • LDAP sync failing

    Our LDAP sync is failing. We have not been able to find a solution to this. We currently have Sage X3 version 11 patch 4 with Syracuse patch 8. We are getting the following errors: "TypeError: Cannot read property 'getEntity' of undefined" "TypeError…
  • How to stop shortages from auto allocating?

    Hi, I am using sage x3 version 11 patch 4, and I am coming into an issue when I allocate a product and create a shortage for the order, the system will automatically allocate the shortage material to order if it sees products available. This happens…