• Field ECCVALMAJ Stopped version prohibited

    We are having an issue in Sage X3 V12. We have a component on the Bill of material which is version managed but no longer used. On the BOM detail we have an end date in the past for this component. We have also stopped the version on the product…
  • Troubleshooting Serial Number Entry for Issued Products

    When I try to insert Serial Numbers for Issued products from the Pick Ticket, I find that the 'Serial no. issue' button is disabled. How can I enable this button, and where is the correct place to insert the serial number after creating an order?
  • Serial numbers for issued products.

    I'm trying to set up Serial Numbers for Issued products, but there is no tutorial. However, after setting it up by myself, I see it only in Stock > Serial Number. Is this the only place to see it, or should it also be shown on the invoice or in the order…
  • How to Set Default Quantity for Customer Returns to Zero?

    How can the default quantity displayed for a customer's returned items be set to zero?
  • Installed base Applicable warranty vs warranty contract

    Hello, I can't find the purpouse of 'Applicable warranty' vs a created warranty service contract. What is the purpouse of each funcion? And in 'Applicable warranty', what happen if we update the related contract template after the installed base record…
  • bar codes- crystal

    I need to create labels in crystal with a bar code of the Lot and product code number. I see there is a selection when right click on the field to 'change to barcode' and I see the barcode in details but not in my preview. is there something else needed…
  • Change serial numbers

    Hi, I can not find any function related. Is it possible change the serial number in stock? And after the shipment? We have a client that some times receipt without the correct serial number. Thanks.
  • Sequencing monitor using local timezone rather than database local timezone to send batch query

    Hi, Sage X3: v12p33 For reference: My local timezone is UTC+8. Sage X3 also using this timezone. I have no idea how to set this from Sage X3 side. The AWS RDS SQL Server database is at UTC+0. Batch Server query timing seems to work based on…
  • Troubleshooting 'Connection Denied to localhost:20100' Error in Sage X3 Solution Creation

    How can I resolve the "Connection denied to localhost:20100. Check the port." error when attempting to create a new "x3 solution" in Sage X3, even though the firewall is turned off?
  • Multiple Sales Orders on a Single Delivery with Multiple Invoices

    Hello All, We have a scenario where we need to consolidate shipments for multiple sales orders onto a single delivery. The caveat is that we need to have invoices per sales order. Can anyone tell me if that is possible in Sage x3? I appreciate any input…
  • ADC Mobil Automation Web Services Missing

    Hello, I have installed the x3-services for the ADC mobile automation feature in our v12 p33 system and several of the Web Services that should be available, are missing. I must have missed something, or I did something wrong, can anyone point me…
  • Avoid automatic allocation from specific location or location type

    Hello, We hace some specifics locations with the same location type. Is it posiible avoid the automatic allocation in these locarions. The allocation rules, use location filter based in product-site default location, but it not restrict. I can try…
  • Copy Function Profile to a New Function Profile

    Hello, Is there an easy way to duplicate an existing Function/Menu Profile? I want to take an existing Function/Menu Profile and duplicate it so that I can restrict the new one by specific sites or less access. Thank You
  • Product Code Naming Convention

    I am looking for suggestions on what product code naming schema to use at my chemical distribution company. We are looking to either do a simple numeric sequence (no meaning built into the code) or to use an auto-generated numeric sequence with meaning…
  • Defining and using sales territories within Sage X3

    Hello, I am seeking clarification on a specific functionality within Sage X3, which I have noted is a feature in Sales 500. My query pertains to the implementation of sales territories management, or alternatively, a customer portfolio management system…
  • Allocate a back-to-back order line

    Hello, After some research, i can't allow my requrement. Is it possible allocate back-to-back sales order lines? Some articles exist en stock, but when is not enought stock they must be order to the supplier in back-to-back form. Thanks.
  • Access to Proforma vs Invoice

    There are two entry transactions, one for proforma and one for customer invoice. Is it possible to provide a user with modify access to the proforma but not the invoice? I don't believe so because they are both the GESSIH function where the options are…
  • Enlarging DES data type to 60 characters

    Hi, We are using Sage X3. Our user have difficulties due to the very limited size of the DES data type (30 characters), which is not enough to designate our products without ambuiquity. Using the text fields or multiple Designations fields creates complexity…
  • Credit hold for past due customers?

    Is there a way to configure the system to place new sales orders on credit hold if the customer has an overdue balance?
  • General default location in stock receipts

    Hello, I have some article-site with default location, but others with no default location. If i receipt (misc receipt) an article with default location, all its ok, the default locarion in proposed. But when i receipt an article without default…
  • An error ocurred while loading the stickers, when login to New ADC.

    For new ADC / X3Services, I login to `/handheld/` and got this error. User has ADCALL role. Endpoint is SEED. SOAP Web pool first entry point to SEED. An error ocurred while loading the stickers.
  • Fixed asset value change in Free 1 depreciation plan with value defined as "To be entered" in the context

    Hi, A customer manages 3 plans in their depreciation context, one of them is Free 1 with the value of the asset entered manually: They have the FA which is still in progress (SA method) and they capitalize expenses. When capitalizing the expense…
  • [v12p34;Syracuse 12.19.3.4] About Forgot password? feature

    As per: ALERT : Syracuse Server 12.19.3.4 (Security hotfix for 2023 R2) I noticed there's a Forgot password? now. I press on it and there is an error of code 2. Where do I turn it on?
  • Order Selection Left List for Purchase Receiving is Empty!

    Not sure what happened, but overnight it seems the left list from which users select the PO to be received is no longer populating with any records. Has anyone else had this happen? If so, any hints as to how to get it back? Any insights would be much…
  • Visual Studio Code instead Eclipse IDE with X3

    Hi all, It´s possible work with VSCode and X3 instead Eclipse IDE? If it´s, how to configure the VSCode?