Sage X3

In Sage X3, PU9, Common data Module>Products>Products(GESITM) whenever I create a new product or modify the existing product, the data in description 2 and description 3 disappeared. ironically, the previous data in the same field for certain products…

I have a user that has a blank Product Status List. My list comes up just fine but his is blank. I'm trying to find the permissions that controls how that list is populated. See the screen shot for the specific list I am referring to.

Is it possible to increase how many characters the description field hold. We want to increase it to 43 character.