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  • Batch Server is in running state but Query Management shows tasks not running

    Hi, Need a help from Sage community on this post-mortem case (the 01/11/2023 running tasks are after resolution). Would like to know next steps in the investigation as I have hit a wall in this search for why Batch Server not responding to Query…

  • Request ### cannot be launched with this status

    Hi, Would like to know how to troubleshoot these kind of errors from Batch Server: `Request ### cannot be launched with this status` Sage X3: v12p31 (planning to push up but cannot at the moment due to customization issues from X3 pu9). Setup: Each…

  • [AWS-X3v12] Question on how to set Batch Server's Timezone for query submissions

    Hi, For context, X3 (v12p33) is installed in one AWS EC2 with a separate server connecting to AWS RDS for database. On EC2 instance, it is set to UTC+8. X3 Runtime is at EC2 instance which is set at UTC+8. When I try to run a query for the Batch…

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