• Write Offs reappearing

    I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…
  • RE: Billing message

    Brentonmaitre, If you go to the [Setup] tab in the task area and choose messages [Text For All Bills 1] and [Text For All Bills 2], these can be edited to add a message to the foot of each bill as desired. These messages will appear on all bills. I…
  • Bills containing split billing charges are disappearing!!

    After generating and printing bills that include split billing charges for multiple clients, the bills are disappearing from the system. These bills have been locked into the proof stage but cannot be found anywhere when it's time to review them and have…