• Undoable Bills Disappearing

    Hi All, I have one large corporate client that I bill constantly--- throughout the month almost daily - a few hundred a month. I've noticed that periodically, for no reason - ALL of my invoices for this client will disappear from the undoable screen…
  • Write Offs reappearing

    I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…
  • RE: Billing message

    Brentonmaitre, If you go to the [Setup] tab in the task area and choose messages [Text For All Bills 1] and [Text For All Bills 2], these can be edited to add a message to the foot of each bill as desired. These messages will appear on all bills. I…
  • Totals Only Worksheet is incorrectly appearing as the last page to every bill

    By accident, I hit a button and now whenever, I print a bill I get the Totals Only Worksheet" as a last page . How can I get fix it so, the "totals only worksheet does not print with a bill"
  • Bills containing split billing charges are disappearing!!

    After generating and printing bills that include split billing charges for multiple clients, the bills are disappearing from the system. These bills have been locked into the proof stage but cannot be found anywhere when it's time to review them and have…
  • Cannot get bill out of proof stage

    I have Timeslips 2011 I have run and approved all bills this month. There are no further bills showing in proof or revision stage. However, there is one bill that is not on the "undoable" list and is showing elsewhere as still in proof stage. I can…
  • Bill Layout Issues after upgrade to 2014

    We recently upgraded from Timeslips 2011 to 2014. After the upgrade, we have been experiencing an issue with our Bill Layouts: For one of our users, some graphics are not being included when bills are printed to PDF. The logo graphics we have in the…