Welcome to the Sage Timeslips Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We have been using a template for the TS import process in TS 2011 which worked without issue regardless of where the timekeeper rate was pulled from the timekeeper or client. We just migrated to TS 2017 and the "no rate" message appears on all slips…