Welcome to the Sage Timeslips Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I turned my timeslips 2017 and the main.db was missing. i now can't find it to access my data. can someone please call me at 310-556-1001 or refer me to someone who can find it? I found my tseg.fdb file but that is it.
I need to re-install everything on my Win10 machine and I have all install media EXCEPT TS 2017. Just got off the phone with customer service, they won't/can't help and suggested I try the forum to see if anyone had a copy
Roland A Vierra
Flooring…
I have a new client on Timeslips 2017. After they do their billing, they like to see an Aged AR Balances report, for one of the attorneys. The report was already saved in the system, but it hasn't come out quite right since I've been there.
If I run…
Our Timeslips 2017 had been running just fine. However, this morning after the server with Timeslips installed some updates, Timeslips is running very slowly. Well, it is only being slow when entering/saving slips. It will lag between each selection of…
We have Timeslips 2017.
This issue is actually happening no a few clients. We have noticed that sometimes especially if a client is running a credit that the amount due works out correctly in the Accounts Receivable List, but when an invoice is generated…
New workstation in the office, have a license for it (1 available showing in TSAdmin on other workstations), but when I run Setup from Locinst from the server it adds folders in C:\program files (x86)\timeslips and C:\program files (x86)\Timeslips Firebird…
Hi Everyone,
i am setting Sage Timeslips Outlook Link. I create Contact folder and share it on public folder and grant permission for 2 users can access.
But when i set up link and it always alert "Contact is not Global Contact Folder" and just only…
after running bills and putting them in proof, bills no activity or balances are included in the proof list. I'm sure it's just a setting someplace, but I'll be darned if I can find it. thanks
I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…
We recently moved Timeslips 2017 to a new server and everything was running fine. The old server was handling DS for awhile, but that has all been moved to the new server. However, I have noticed that if I turn off the old server opening a new slip in…
The latest update for Timeslips 2017 indicates that it will allow you to set the first day of the working week for reporting purposes.
Fantastic! Except it doesn't. I have applied the update and gone to Setup > General > Aging Periods as indicated in…
Is it possible to get the name of the "category" to appear on an invoice? I know that it is possible to sort by category on the invoice, however, how do we show a heading/category name?
For example, "Case Management" as a category header, then time…
I am working to export my data from Sage Timeslips 2017 to LEDES1998 format. In doing so, I see that the Timeslips Task Code field corresponds to the Line Item Activity Code in LEDES and the Timeslips Reference code corresponds to the Line Item Task Code…
You are absolutely right. Custom reports are showing hidden text. Markdowns are not working at the activity code level. I have three tickets open and am hoping the fixes are in the March 2017 SR.
TS2017. In trying to address a problem regarding generating a bill through Billing Assistant, I ran into another problem. 1) Load Billing Assistant. 2) Deselect all so that the total in the Billing Assistant List is zero. 3) Click Pre-Bill Worksheet.…
I was on TS2010 for a long time and still would be except the old machine died. I have been on TS2017 now for less than 90 days and have lots of problems but I acknowledge it may be b/c I do not yet know its quirks. Today, for example, I need to run a…
We have been using TS import with TS 20011 both with time and expense templates without. Since converting to TS 2017, some csv files contain "phantom" entries which cannot be seen when the CSV file is opened. The only thing that stands out is when I scroll…
On internal and client facing reports(both custom and canned), private text is showing despite the "hide private text" box being checked. This worked in TS 2011 but ever since conversion to TS 2017, it does not work as designed.
I've created a basic calculated field in Timeslips 2017. I have edited a user defined detailed slip report. The field is [Slip:Billable Slip Value] - [Slip:Profitability: Billed SV - Slip Value]. The field is also filtered on slip type = time.
1) Currently…
We have been using a template for the TS import process in TS 2011 which worked without issue regardless of where the timekeeper rate was pulled from the timekeeper or client. We just migrated to TS 2017 and the "no rate" message appears on all slips…
We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips. We just upgraded to 2017 and had a consultant upgrade our database. This feature no longer works with…
We recently had an Associate made a Partner in the firm. How does this affect things in Billing? Will previous time entered in for this attorney as an associate stay as an associate and that rate? What happens if time entered on the same bill/client now…
I am in the process of upgrading from a very stable TS2010 to TS2017. After a week of it, I wish 2010 would run on Windows editions after XP.... Anyhow, the newest problem I am dealing with is with generating bills. Here are the steps I normally use …
I have updated last week (what a nightmare) from the old reliable Timeslips 2010 to Timeslips 2017. Right off the bat, there are problems that I am searching for help on.
1) When I view various screens, sometimes the Timeslips fields are not displaying…
