• Copy of TS 2017 for Windows 10

    I need to re-install everything on my Win10 machine and I have all install media EXCEPT TS 2017.  Just got off the phone with customer service, they won't/can't help and suggested I try the forum to see if anyone had a copy

    Roland A Vierra

    Flooring…

  • Aged A/R Balances by attorney

    I have a new client on Timeslips 2017. After they do their billing, they like to see an Aged AR Balances report, for one of the attorneys. The report was already saved in the system, but it hasn't come out quite right since I've been there.

    If…

  • Timeslips 2017 Slips Slow After Server Update

    Our Timeslips 2017 had been running just fine. However, this morning after the server with Timeslips installed some updates, Timeslips is running very slowly. Well, it is only being slow when entering/saving slips. It will lag between each selection of…

  • AR Balance and Invoice Balance Do Not Match

    We have Timeslips 2017.

    This issue is actually happening no a few clients. We have noticed that sometimes especially if a client is running a credit that the amount due works out correctly in the Accounts Receivable List, but when an invoice is generated…

  • Timeslips 2017 - Local Install not installing EXE files for Timeslips

    New workstation in the office, have a license for it (1 available showing in TSAdmin on other workstations), but when I run Setup from Locinst from the server it adds folders in C:\program files (x86)\timeslips and C:\program files (x86)\Timeslips Firebird…

  • Sage Timeslips link to Global Contact Folder?

    Hi Everyone,

    i am setting Sage Timeslips Outlook Link. I create Contact folder and share it on public folder and grant permission for 2 users can access.

    But when i set up link and it always alert "Contact is not Global Contact Folder" and just only one…

  • Printing a summary bill for a client

    Why does it print a summary bill for a client with more than one matter when the other matter is zero?

  • bills no activity or balance getting put in proof

    after running bills and putting them in proof, bills no activity or balances are included in the proof list. I'm sure it's just a setting someplace, but I'll be darned if I can find it. thanks

  • Write Offs reappearing

    I wrote off a client's charge back in March.  It showed the write off and remained the correct new balance through May.  Now in June, the amount of the write off is showing again as a previous balance!  Any ideas when has happened?  This has happened…

  • Timeslips Migration Running Slow after Old Server Disconnected

    We recently moved Timeslips 2017 to a new server and everything was running fine. The old server was handling DS for awhile, but that has all been moved to the new server. However, I have noticed that if I turn off the old server opening a new slip in…

  • Setting first day of week not working in April 2017 update for TImeslips 2017

    The latest update for Timeslips 2017 indicates that it will allow you to set the first day of the working week for reporting purposes.

    Fantastic! Except it doesn't. I have applied the update and gone to Setup > General > Aging Periods as indicated in…

  • Using Categories on invoices (template question)

    Is it possible to get the name of the "category" to appear on an invoice?  I know that it is possible to sort by category on the invoice, however, how do we show a heading/category name?

    For example, "Case Management" as a category header, then…

  • LEDES1998 Export from Timeslips 2017

    I am working to export my data from Sage Timeslips 2017 to LEDES1998 format.  In doing so, I see that the Timeslips Task Code field corresponds to the Line Item Activity Code in LEDES and the Timeslips Reference code corresponds to the Line Item Task Code…

  • Sage Timeslips 2017 - April service release

    The Timeslips 2017 service release for April has been released.  The following highlights a portion of the items included:

     

    TSImport

    • Quantity is correctly displayed on expense slips
    • Rate exception rules of None are handled properly
    • Bill status of imported…
  • RE: Sage Timeslips Premium and Sage Timeslips 2017 Service Releases Coming Soon!!!

    You are absolutely right. Custom reports are showing hidden text.  Markdowns are not working at the activity code level.  I have three tickets open and am hoping the fixes are in the March 2017 SR.

  • TS2017 Billing Assistant - Deselect All and run Generate Prebill - all clients appear under 1st client as a massive prebill

    TS2017.  In trying to address a problem regarding generating a bill through Billing Assistant, I ran into another problem.

    1) Load Billing Assistant.
    2) Deselect all so that the total in the Billing Assistant List is zero.
    3) Click Pre-Bill Worksheet.

    In my…

  • TS 2017 - Holding charges in Billing Assistant are ignored on bill

    I was on TS2010 for a long time and still would be except the old machine died.  I have been on TS2017 now for less than 90 days and have lots of problems but I acknowledge it may be b/c I do not yet know its quirks.

    Today, for example, I need to run a…

  • Phantom Entries in TS import csv file

    We have been using TS import with TS 20011 both with time and expense templates without.  Since converting to TS 2017, some csv files contain "phantom" entries which cannot be seen when the CSV file is opened.  The only thing that stands out is…

  • Private Text Showing on reports

    On internal and client facing reports(both custom and canned), private text is showing despite the "hide private text" box being checked.  This worked in TS 2011 but ever since conversion to TS 2017, it does not work as designed.

  • Calculated fields in user defined reports not totalling

    I've created a basic calculated field in Timeslips 2017. I have edited a user defined detailed slip report. The field is [Slip:Billable Slip Value] - [Slip:Profitability: Billed SV - Slip Value]. The field is also filtered on slip type = time.

    1) Currently…

  • TS Import Client Rate Override

    We have been using a template for the TS import process in TS 2011 which worked without issue regardless of where the timekeeper rate was pulled from the timekeeper or client.  We just migrated to TS 2017 and the "no rate" message appears on all slips…

  • Negative slip adjustments via activity/task code-2017

    We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips.  We just upgraded to 2017 and had a consultant upgrade our database.  This feature no longer works with…

  • Changing an attorney from an Associate to Partner

    We recently had an Associate made a Partner in the firm.  How does this affect things in Billing?  Will previous time entered in for this attorney as an associate stay as an associate and that rate?  What happens if time entered on the same bill/client now…

  • Generating bill previews for a list of clients messes up when you remove a consolidated client from the list??

    I am in the process of upgrading from a very stable TS2010 to TS2017.  After a week of it, I wish 2010 would run on Windows editions after XP....

    Anyhow, the newest problem I am dealing with is with generating bills. Here are the steps I normally use

    1…

  • Problems with display and report fields after upgrade to Timeslips 2017

    I have updated last week (what a nightmare) from the old reliable Timeslips 2010 to Timeslips 2017.  Right off the bat, there are problems that I am searching for help on.

    1) When I view various screens, sometimes the Timeslips fields are not displaying…