• Advances Account

    We are moving our development company from Quickbooks to Sage and with it we are having some challenges. For the development company we put a a good amount of charges on the books as advances for future and current projects. Then after we close on the…
  • AP Retainage Invoices

    Can we connect a retainage AP invoice to the original invoice that the retainage was being held from to clear out the balance? For example: Invoice # 1234 is for $1000 with a $200 retainage. We write a check to the vendor for $800. The vendor sends…
  • AP Retainage Invoices

    Can we connect a retainage AP invoice to the original invoice that the retainage was being held from to clear out the balance? For example: Invoice # 1234 is for $1000 with a $200 retainage. We write a check to the vendor for $800. The vendor sends…
  • Auto withdraw expense that goes towards a job.

    I'm doing the bank reconciliation. I have a fee that is withdrawn from our account, but it is for a specific job. How do I go about charging that fee to the job plus being able to clear it from my bank reconciliation. I hope someone can help.
  • Clearing Old Credit Card Transactions

    Previously, my company has reconciled credit cards manually and we would like to take advantage of reconciling using the 4-7-5. However, there are hundreds of credit card transactions from 2016 to current still in there. How can I clear them all with…
  • Credit Card - where do we see the payment?

    Hello, the credit card module is new to us. We have completed our first reconcilation and did the Pay credit card. But our payment is not showing up in 4-2? Where does this payment go to show it is paid? We tried to do an additional reconcilation once…
  • Non intercompany errors, trial balances off

    Hello, im having a tough time figuring out how to fix an unbalanced trial balance. Trying my best to provide a detailed explanation of what happened. We have a few different companies within our system, and they are not intercompany accounts, if im…
  • Bank Reconciliation

    First time to reconcile bank statement. Is there anything else I need to do after the statement is complete?
  • trying to find the error in posting job cost don't match the general ledger

    most of the time the JC report matches the expenses on the general ledge, however as we start the new year of 2024 there are unexplained errors, Where do I look or what reports can I run to find the discrepancies? the G/L is higher than JC and I've run…
  • Register Balance not matching Statement ending balance

    I added a wdl transaction to a bank account via the CM edit register, and my register balance is lower than the statement ending balance by exactly the amount of this one transaction. This was in october of 2023. Now when i run the reconciliation report…
  • End of Year Bank Rec

    My December 2023 bank statement matches the bank reconciliation in Sage (as do all other months). However, my Accountant said that the year-end trial balance does not match the account balance. I've looked everywhere and can't find the discrepancy. It…
  • Bank Reconciliation

    Good morning, I inadvertently finished a reconciliation that was not finished. My account is not balanced. Is there a way to unreconcile a bank account, or correct the reconcilation?
  • Steps to Close Jobs

    Hello, I'm not familiar with this software or closing out jobs. I know to go to setup under job cost to change the status, but I'm unsure if there are any additional steps I need to take, such as zeroing out committments, etc. The WIP report is a disaster…
  • PrePay Fuel and Credit Card Accounts prior to year end in Sage 100 Contractor.

    My company wants to prepay a few accounts prior to year end 2023. What is the correct process/procedures for entering the prepayments into Sage and then what is the correct process for applying these prepayments?
  • Best way to reconcile PR to GL for year end totals?

    In checking the Knowledgebase, there is an article for reconciling PR to GL which is clearly intended for weekly reconciliations. Looking at 2021, my accountant is reviewing all GL accounts that relate to payroll and trying to tie those back to the W3…
  • bank reconciliation?

    how do I unreconciled the previous bank rec?
  • JTD Costs have not hit on specific Job

    Hello, I pulled an Over/Under and realized that on a specific job the JTD costs are not showing. We were billed and already paid the intercompany for their portion of the project (through TimberScan), but JTD costs isn't reflecting this. I already confirmed…
  • What is your process for closing a job and how do you handle warranty items?

    I'm looking for best practices concerning closing jobs and handling warranty items after the initial job is closed. Reconciling WIP to the GL has been a challenge based on our current practices and reporting limitations within Sage. If anyone has any…
  • Changing Cost Code After Invoice Has Been Paid

    Can you change the cost code of an invoice that has already been paid? Thanks.
  • Re-issue lost check

    A check that originally issued August 2022 was lost. In May 2023 I voided the payment and re-issued a new check. Now my bank reconciliation and general ledger are off that same amount each month. How do I correct this?
  • Sage Paperless

    We have just completed our first weekly check run after running all invoices through Sage Paperless. What is attached to your checks as you send them in for signature, since we are paperless?
  • AR Aging doesn't agree to the General Ledger

    Hello, Does anyone else have an issue with the subsystems like AR aging not tying to the General Ledger balance at a month end? Do you know how that can happen and how to fix it?
  • Property Management

    Entering a CAM (Operating Expense) credit resulting from an overpayment on the prior years reconciliation.
  • cannot import credit card transactions

    This is the second month that I am importing credit card transactions using the new bank feed option. Last month worked fine. This month, after disconnecting and reconnecting the bank feed several times, it appears as though it is connecting, but a pop…
  • JC Totals vs Gl Totals

    JC Summary total for the month do not equal GL totals. JC totals are higher, what is the best way to reconcile?