• Login to Sage 100 Contractor Remotely

    I setup Sage 100 contractor on Windows Server 2022. It's currently up to date using the latest Sage version. I have employees in multiple states that need access from their laptops. I read an article that says to port forward 48760 to 48765. Configure…
  • Poor Sage 100 Contractor Performance

    We are currently fighting a weird issue with a customers installation. We are running Sage 100 Contractor and when users use the print preview function when generating reports Sage will hang for a good 1-5 minutes depending on the report. After the preview…
  • SM Time Entries

    Does anyone else have an issue with Service Management Time Entries taking FOREVER to open? I sometimes have to wait close to an hour for one day to open. Any tips on how to get this to open faster? Thank you.
  • Fatal Error

    Hello, I have recently started receiving this error: Unable to cast object of type ’System.Windows.Forms.DataGridViewTextBoxCell’ to type ’Sage.SMB.MasterBuilder.UIManagement.CustomDataGridViewCell’. I have tried to find some information…
  • Error Message

    We keep getting a message that states "possible relationship inconsistency. "An application shut down expectedly", etc. You may need to enter some transactions. Does anyone know what this would be about?
  • Relinquish licenses?

    At our Sage 2023 renewal we asked to cut the number of users on all our modules as our company has reduced in size. Our rep "warned" us that if we do so, we will have to "relinquish the licenses, which is a permanent removal of the software from our account…
  • Customer viewable notes not appearing in purchase orders / Service Management

    About 4 days ago (11/17/22) , suddenly the customer viewable notes on our purchase orders stopped appearing. The "Customer Viewable" box is *definitely checked. Has anyone else experienced this or found the solution? Thanks
  • What does business care gold support NOT include?

    We have Business Care Gold support package and received an error message that would not allow us to access the program. We were told in order to take care of it, we would need to pay an additional fee.
  • Export to Excel issues with Company record security enabled

    In Sage 300 CRE, we have a large shared general ledger with multiple fiscal entities and are using company record security. Users who need to export GL data to Excel have to wait a painfully long time for the export to complete if their company code …
  • Reports run extremely slow on workstation

    We have had issues for a long time with reports taking forever to run. I blamed it on the server, we have just moved to a new server and are having the exact same issues. I have been through KB61331 and checked every suggestion and it hasn’t helped. …
  • Phantom Previously Billed Amount Showing Up in Contract-Based Invoices

    Has anybody encountered a scenario where the have phantom amounts show up in the Previously Billed Column of a Contract-Based invoice? As you can see below in the screenshot from the billing generation, there wasn't any previously billed amounts, we billed…
  • re Sage case # 8009012283 -

    We lost access to Sage module Service Receivables when updates were applied at year end, cannot get into the module at all, message says we do not have and would need to buy, again, we have had the module for 5 or 6 years. how do we regain access to…
  • Why is the Next button grayed out in File Tools?

    I am following the instructions for option II in KB 19543 for How to Archive the Log Viewer. I have done this last June using this method of moving the QLM file and it worked quite well. However now when I go to do it it gets to the validation summary…
  • getting this error in AR Cover Invoice

  • Payables

    Being in the Accounts Payables business for over 20 years, having used at least 4 different types of software, there are so many things I notice are either not doable or take a zillion steps to get to the end result. A/P is universal in application or…
  • "License will expire in 60 days since all attempts to contact Sage have failed"

    Noticed that this happened a year ago and today I have recieced the same error. I looked up the fix KB92581, but cannot locate it. Can someone please reach out to me for assistance. Thanks...Donna
  • Close month in job cost

    For the last 4-5 months, I have been unable to close the month in jobcost without restarting the Sage server. I can close the general ledger without any issues. I get the error that the job cost master is in use, but no other user is logged in when I…
  • Does Sage crash frequently for you? Just how stable is Sage 100C?

    Hi everyone, I've been working with Sage Support for the past year trying to find out why our Sage keeps crashing. We have tried lots of things, but as the issue isn't 100% replicable and happens to our users at random, I wanted to find out if it's…
  • Warning Message : License will Expire in 60 Days

    Hello, I am receiving a message that my license will expire in 60 days. We paid for our license renewal back in June. Can someone verify that we are good to go and can ignore this message? Thanks!
  • Sage Critical Message

    I logged in this morning to my Sage100 Contractor and on the bottom right-hand corner of the screen there is a red button. When I hold my cursor over it I get a statement there is a Sage 100 Critical message. WHAT IS THE MESSAGE? In typical useless…
  • MyAssistant Skipping Email Recipients Randomly When Emailing Reports

    Hi Everyone, I have tried several times with Sage, the creators of MyAssistant and our IT Company to figure out why MYA skips random email addresses each month on monthly emailed reports. 95% of my recipients receive their emailed reports successfully…
  • Sage Windows Popping Up Off Screen

    I am having an issue with Sage windows popping up off screen. For instance, when I go into Service Management to edit time entries...the box that normally pops up to edit those entries is popping up somewhere off screen....so I can not see it, move, minimize…
  • Generating the WIP

    Trying to get an idea of if what we are experiencing is normal.....Generating the WIP can take upwards of 10-15 minutes each time we do it. Is that what other companies are experiencing as well? Please let me know!! Thanks! Rhydonna
  • What would you recommend re: bringing Sage server in house?

    I am contemplating bringing our Sage server in house. We had initially used Sage for our accounting AND project management, hence using a cloud server provider, but have since implemented ProCore for our PM. A cloud server made sense when I had a larger…
  • Sage.cre.coreproxy has stopped working

    Hello While running a WC report I got this error "Sage.CRE.CoreProxy has stopped working" . I am on version 20.4.1. Can anyone tell me what is error is and how to stop it. Once I receive this error, Sage think the WC window is open and will not…